Woodvale Park Medical Centre

Difficult to give an overall rating for this one.On the one hand, the medical receptionists are dreadful. Some of the rudest receptionists I've ever dealt with. Haughty, condescending, arrogant, and extremely rude. For example, if you ring to pass on a message for your GP and request that he call you back (when he's free) it's like you've committed some crime. Or, if you ring up on short notice with an illness that needs to be seen ASAP, they'll tell you (in the rudest tone of voice possible) to get lost because they're all booked out for the week.But the GPs themselves are extremely professional and very good at what they do.

Very happy with my family’s experiences at this practice. The two doctors we have seen recently have been excellent, caring and professional in every way.

Very poor experience taking my autistic step son for a blood test, the person taking the blood was very rude, kept asking for unnecessary information. She could barely speak english and mumbled a lot (The ridiculous mask rule doesn't help).. If I could leave no stars I would

I seen Dr Tham and other doctors at the surgery few times , Lovely doctors very thorough and efficient. they actually cares. Doctors at Woodvale Park Medical Centre listens to your issues doesn't rush you. Reception staff is very friendly and efficient from the time I walked into the surgery I was welcome by the girls at front desk. I happy to recommend Woodvale Park Medical Centre :)

Ive been seeing Dr Watson for about 15 years, since I was 18. Such a professional, there are very few other people on earth I trust with medical advice/procedures.Oh and my Wife absolutely raves about Dr Ossolinski too, she is brilliant with maternal related advice etc.

Very disorganised reception. Today i was waiting on the phone for 20 minutes.Every time Asking receptionist about test results, either they say haven’t received it or can’t find it in the system. But the doctors are good. Very disappointing medical centre.

First off, this review is not about the Dr. Dr Nguyen was amazing. This review is for the reception staff. They are without a doubt, the most hopeless medical reception staff we’ve ever encountered. First they don’t process my sons paperwork twice making the appt run late, but then after that appt, my wife makes a follow up appt with the staff, only to turn up & there be no appt. If this wasn’t don’t face to face & straight into the phone then maybe she could have gotten it wrong, but in this case she most definitely did not make a mistake. They also never processed the Medicare rebate after a week. It’s very disappointing that such a great doctor has such an incompetent reception staff. No apology for any of it either.

I have been attending this practice for over 10 years now. Dr Tham and the other doctors are fantastic. No matter who I see, they take the time to listen and show they care. Dr Tham in particular is very thorough, efficient, caring, and makes sure I don't leave until she has addressed all of my concerns. I won't go anywhere else.

wonderful staff and Dr's. reception team are always friendly and helpful

1 hour wait for a 2 week old baby's appointment is ridiculous. The centre needs to learn how to properly schedule patients so they aren't waiting extraordinarily long periods. Can't blame covid etc for the delays since thus has been occurring at this practice for years