Sunwise Energy

We recently purchased a complete solar panel and battery system from Sunwise Energy and found the whole experience to be outstanding.Right from our initial inquiry, the customer service we received was professional, courteous and timely. Our power requirements were assessed by a site visit and an appropriate system design offered that not only reflected our needs but could also be easily expanded in the future if required. Importantly there was no over sell or sales pressure and all aspects of the equipment offered, installation and backup service were clearly explained, enabling us to purchase with confidence.Once we placed our order, we were kept up to date on progress with regular communication from their office which was always friendly and accurate. Installation date was booked and confirmed well in advance with an ETA commitment almost down to the hour!The installation process was excellent and we were very impressed by the team’s professionalism, attention to detail and friendly customer focus. Commissioning was completed without compromise, always ensuring that everything operated as expected and as customers we were well informed on system operation and general maintenance etc.Overall, I throughly recommend Sunwise Energy based on our experience and it has been a pleasure to deal with a truly professional, customer focused and trustworthy company.

Great service from a local business. Very quick installation appointment and good follow up on when the team were going to be on site. Install day went very well with the Sunwise team quick and polite while working, power was off for only a short time which made life more workable. I would recommend this team for all your solar solution needs

Sunwise installed a 5kW solar system on my home recently. They used quality equipment and had a fast turnaround from accepting the quote to the date of the install.The experience was soured by the fact that during the installation, a power surge has fried the electronics in my Air-conditioner which is going to cost thousands of dollars to repair.Sunwise sent out an electrician to inspect the fault at no cost, by ultimately are not taking responsibility for a fault that occurred between the time of their works starting and switching the power back on once they had completed.Their reasoning is that the fault was coincidental" could have been caused by a power surge "which are common during winter months"."

Great experience from start to finish.A company that knows it's products, cares for its customers, delivers on expectations and is so very easy to deal with.It is one of those situations where a company didn't need my business, but they wanted it.Post installment the support has been perfect, accessible, informative, but not in your face.Highly recommend Sunwise to anyone installing solar.

We initially had a door knocker come to our door to try and sell us a system. Luckily a friend recommended Sunwise.Dan the solar designer was patient and explained the system thoroughly and presented us with an Austrian Fronius system which was installed 3 days later by the very knowledgeable Sunwise installers. Even Kiara in the office was a pleasure to deal with. I can not recommend Sunwise enough

I recently had solar panels installed at my home and the service was flawless! Several models where quoted to me and once decided upon, the panels were on my roof within a week! Professional sale, installation and after sales service. thanks Team!

100% happy with the process so far, Mike their solar engineer really knows his stuff. The administration team even over the Christmas holiday worked everything out without delay. Really happy with them. Making getting solar easy instead of how I imagined it would be. I'll update with more details as the job progresses.

I have no words that can relay our experience with Sunwise. They’re an amazing company to deal with, the guys that came to install the new system were absolutely professional. Very happy with their service and can highly recommend them. Thank you Sunwise.

We chose Sunwise to install our new solar system as we were impressed with their industry knowledge, system recommendation and past performance reviews. The system has 22 x 390W Q-Cell panels (8.58kW PV capacity) and a 5.0kW Q-Cell hybrid inverter together with 3 x 6.3kWh batteries as backup. The installation took place earlier than anticipated, and is impressive in how it displays mounted on the wall.Communication and information with regard to the installation date was great, and Sunwise arranged for all permissions for the grid connection. The Sunwise installation team were quietly efficient, and took pride in the final presentation. They ensured that we understood how the system worked, and stressed that in the unlikely event that we required assistance, the Sunwise support team was only a phone call away.Would we recommend Sunwise for others considering a solar installation? We certainly would!