Brent Street

Great teachers, staff and training! They challenge you to bring out your best in a supportive and encouraging way.

Very nice

I highly recommend Brent Street to anyone interested in the Performing Arts because of the great staff, wonderful teachers and the professionalism and organisation that comes from great leadership.

Great school with high quality and professional teachers.

I disagree with the way they conduct their business.Our bank account was charged with Term 2 fees, without an advance notice, while we have NOT confirmed our enrolment for that Term.They claim 'written notice of cancellation' is in the T & C…while their model is established on a term basis, i.e. full Term payment in advance.If their payment method was ongoing payments during the Term, then maybe that would be a non –issue.Other families in our community have expressed similar circumstances in recent years and never received their money back.Can a respectful business conduct their business in such way?This is a misleading conduct. None of the businesses we engaged with during the years, for kids’ activities, is operating in such manner. This is not an industry standard.Why is Brent Street still allowed to operate in such way?Surely, there are other ways to secure enrolment and generate continuity. At minimum, a notification to their customers; that their enrolment is rolling into the next period, should be fair practice. That way at least, families are informed and have the CHOICE to opt out, if they choose to.I am very disappointed with Brent Street’s decision not to refund our account. I tried to settle this matter with their operation management rep, without any success. I am certainly NOT interested in going back there.

brents street in a definately a great studio and would recomend going there as the teachers are great and their rutines are fun

The staff they have on front desk often lack personality, common sense and certainly lack critical thinking or empathy. (Mostly talking about the male staff here).Really hinders having a pleasant experience when I take my daughter here each week.Would even just be nice if the pretended to want to be helpful. They make it very clear to you they really do not care about you or your child.Only here for the reputation that Brent Street has but think that will dwindle if you keep treating your valued customers like this. I have had many conversations with parents in the eastern suburbs community that share the same views.I suggest looking more a smaller more friendlier dance school if your child is only in it for fun and not a career.

Brent Street for us really is not just about the incredible training. The most important thing as a parent is the consistancy and stability for my children. Thank you for providing a safe and fun in environment were they continue to be challagened.

Great Agency, and Performing Arts Centre.

Terrible service. No one answers the phone and emails and reception has attitude. I queried them about a payment they took despite of me cancelling over the phone, and they did not want to honour it, and the response from receptionist was this is a business".As I was scrolling for other reviews