Flight Centre Yarraville

I was going to buy my family holiday through another office butthe service and answers were't there on time ,Since i contact Isabella it was all good go and she provided me with excellent Service and responded promptly to all my Queries,I had a fantastic holiday with the help Provided by Isabella ,I strongly recommend her as she is very professional and helpful Azar Kassis.

Isabella took the time to find the not so easy to find fares, which saved us a great deal and got us the most direct flights and with QANTAS. Her attention to detail and customer service is outstanding

Booked in a session with Lara, and honestly the experience was great! She was so patient with my partner and I and assisted us with alternative transport and helped us find the cheapest options possible. Can’t thank her enough!

Tim was awesome today! Extremely knowledgeable and could tel he was experienced. Very helpful advice and wonderful people skills strongly recommend !

I approached Tim in-store in October 2022 and asked him to plan a European trip for myself for March 2023, but left it open and even sent an itinerary the following week, stating even if it was just to Greece I would be happy. I heard nothing back despite several emails following up. I offered him my details several times to confirm I was serious, to which he continuously declined.Despite Tim well and truly being back from his holiday over the Xmas period I still have yet to hear back, with any planning, courtesy, nothing.I don't really understand the purpose of a place that is supposed to assist you planning your overseas trip when they literally ignore you? Zero stars.

I had an appointment with Tim and he was so rude! no customer services skills at all. He couldn't answer any of my questions and I left the appointment very disappointed. If you want to book an appointment here don't book with Tim, he is no help and so rude.

Brooke was terrific, so so helpful and lovely. she answered all of my questions quickly and thoroughly. we were going to book a holiday through a cruise line but after speaking to brooke we ended up doing it through her. hope she’s on commission!what a woman.

We have had previous appointments with Brooke who was really great and helped us with everything - went back for an appointment with Tim as she was away and it was a horrible experience. Tim had a horrible attitude towards all of our questions about flights and wasn’t helpful at all. We tried to clarify if our flights had been booked as we hadn’t received confirmation and he was extremely rude and disrespectful towards us. If you are going to book an appointment at flight centre yarraville, don’t book with Tim - not helpful at all and overall extremely rude.

Tim was a wonderful help. He was patient, understanding and filled with a wealth of knowledge. I definitely recommend speaking with Tim about your future travel plans.

We had an appointment with Tim and from the minute we got in he was very disrespectful. We came in with a few simple questions and he wouldn’t answer any of them. Our appointment went for a total of 5 minutes because he was giving me so much attitude for no reason. If you are going to book an appointment at flight centre yarraville don’t book with Tim, he was rude and flight centre shouldn’t employ someone like that, such a waste of time.