Heaton Rail

Heaton Rail has supported our operations in KB Derrimut with a superb level of service for almost one year. They are professional, proactive, and make sure that they understand the customer needs to offer the best solutions with a fast response turnaround time

The team at Heaton Rail have helped me through times of need with resourcing my team in the rail industry. Their fast turnaround times and expert knowledge in what a good candidate looks like has been invaluable. If you are looking for a quality service or even a team to help you enter into a role in the rail industry, then look no further.

My experience with Heaton Rail and sister-company RoleSpot was top-notch - the team is positive, focussed, and certainly knows their stuff, the industry and the people.I was impressed by Heaton Rail's professional approach and was kept informed every step of the way. Having relocated interstate to Melbourne followed by a year for full-time parenting, Heaton Rail smoothly explored, connected and prepped me into a great full-time contract opportunity with a fantastic team - this has now become a permanent role.I would definitely recommend any professional with railway experience to have a chat with Heaton Rail. Many thanks for your insights, integrity, efforts and expertise HR Team, you're a star.

After many months of external advertising and interviewing without success we sought out the services of Heaton Rail. Within a couple of weeks, we had been provided with quality candidates, held interviews and filled the position. The speed of turnaround was impressive as was the caliber of the candidates in a restricted market. We now have a high performing employee in our business. Heaton Rail demonstrated their high level of knowledge and contacts within the industry and for our future needs we will certainly be using them again.

I had the opportunity to work with Heaton Rail and thoroughly enjoyed engaging with the company. The quality of service is outstanding. I had an opportunity to learn from leaders in the industry and benefit from their expert knowledge. Additionally, the speed of turn around was fantastic which made for a great working environment and quality service for all customers.

My experience Heaton Rail has been second to none. In matching the right person for the role, many recruiters just tick the boxes. Stefan thinks outside the box. He has a unique skill in spotting talent and his vetting process finds really good people that can hit the ground running. Heaton Rail timesheet and project booking process is simple and accurate, deals with multiple projects easily which is all I ask for to keep track of my project budgets. Their hiring process is a very simple and you know you're been looked after.

I have been using Heaton Rail for many years and will continue to do so. Quality of service, expert knowledge, speed in turning around promised service and deadlines are just some of things that come to mind. I can honestly say that I have NEVER had a bad experience with Heaton Rail and have never received better customer service from anyone else in the 25+ years that I have been in the Rail Industry

Heaton Rail came highly recommended via a major public transport client. Stefan who is the founder and Managing Director personally stepped in to assist us on an ad-hoc basis over 3+ years to support technological reporting requirements of major contracts we were delivering for a number of railway operators.One of the works completed was the set up and configuration of a cloud-based reporting works form (mobile phone accessible) to capture work our 100+ field staff were completing across the rail network in real time. Stefan also created a central database with a variety of automated visualisation tools to have live access to this data.This allowed us to demonstrate our compliance and overperformance to key metrics of each contract and to ensure our team were effective, efficient and most importantly safe in all worksand procedures.Our clients continuously praised us on the implementation of this system and process as none of their previous suppliers were able to do this and were largely still using paper based reporting.I will continue to use and recommend Heaton Rail for any future works. Their team brings leading edge technology, intelligence, network and excellence with fully customised solution's that fit and exceed their customer’s needs.

After spending two decades in the recruitment and labour hire industries, it was a pleasant change to encounter a service provider that shared a similar philosophy, approach and interaction mantra with candidates and I found that with Heaton Rail.Their prompt follow up and vision regarding candidate communication windows, dedication, quality of service and desire to obtain mutually beneficial outcomes for all parties sets them apart within the service provision industry.Fortunate enough to maintain a strong relationship with Stefan and his team in my new role, these observations are only ratified as time progresses. I couldn't recommend Heaton Rail more - whether you are looking for your next opportunity or your next member of staff.