Doutta Galla Footscray Aged Care Home

Hi, just wondering if my mother-in-law with Covid19 is dead or alive there? We can't contact you, I just heard on the ABC Insiders program that someone's mum there had not been fed for 3 days. You need to contact the relatives, and feed the sick

If they can't be trusted to honour the No Junk Mail" sign on my letterbox

- Doutta Galla requires a proper qualified chef who knows how to cook different meals and has taste to it- Cleanliness is far from it from this place- it requires to continuously be cleaned (7 days a week) by professional cleaners not just the staff that work there; the toilets are not cleaned, the floors are filthy due to food being dropped, liquid stains on the floors, the floors are sticky- Doutta Galla requires a manager who is a qualified nurse who understands the needs of the residents living there not a manager who thinks he knows everything but knows nothing as he has no skills or experience with public and in the industry.- More staff is needed to be employed !!!!!- There is not enough staff employed on the floors at all times – there are times when residents have needed assistance and no staff was there- This is an ongoing problem that Doutta Galla has 7 days a week