FootMotion Bundaberg

Stock larger sizes 14 plus. Friendly and helpful

My daughter and I visited the store for the first time yesterday she needed shoes for nursing and I for trail running. Steve and the staff were amazing and full of so much experience and knowledge we both came out extremely happy with our purchases. Highly recommend to anyone who wants to look after their feet and get sized correctly. Competitive prices as well.Will definitely be a regular here.

Helpful staff got what I needed

I was waiting around to be served, the two customer service assistants were more interested in talking about their personal activities than wanting to help admittedly they were busy, I just felt they weren’t really interested in helping me out, so I left and went and got a new pair of shoes for my daughter from Athletes foot. I don’t think I’ll go back unfortunately, lovely store though.

Love this shop, fantastic and high quality service, the technology was awesome and the shoes I got recommended even better. I have had very debilitating issues with my feet for two years now and the ascent shoes I bought there make me completely pain free for the first time. I will be going back.

I bought a pair of Ascent Stratus shoes yesterday. I was overwhelmed by the knowledge and expertise of young Nathan. His knowledge and friendly attitude was so very welcoming. I wish to congratulate Nathan with his product knowledge and wonderful warming customer care. I will be back for sure . What an asset you have with Nathan at Footmotion.

Great service and friendly staff and plenty of syltes to chose from

Bought a pair of Hoka Arahi 6 shoes today. The lady who served me was very friendly, quick and easy due to the store having already scanned my foot from previous purchase. The shoes are super comfy. Unfortunately when i got home and took them out of the box i found a dirty stain on them. Rang the store and spoke to a different lady, who was rude. Her solution was to bring them in and we will clean them. Sorry but I've just paid $250 for a new pair of shoes i don't think cleaning them is appropriate and i asked for them to be swapped. She wanted me to bring them in and we can discuss it. No sorry please order me a new pair as they did not have the correct size. She didn't even bother to check my details. Advised it will be a week before they can get new stock if the warehouse had them in stock.Edit to my reviewThe Manager of the Towong branch went out of his way to rectify and replace my shoes. He even called after work to let me know he managed to find a replacement. Mel called me to advise the new shoes would be in store in a week and true to her word they wereWhen i went to collect them Mel once again served me and was fabulous to deal with. I'm hoping these shoes that were recommended by Mel give me the support i need.

Today I had the most outstanding service from Mel and the team.I was having some issues with my running shoes, Mel went above and beyond to get me a resolution . Mel went out of her way to make sure we weren’t missing something even having a chat with Alex from Hinkler Podiatry, I loved that the team weren’t out just to sell me a shoe , they wanted to make sure it functioned in the way I needed it to. Needless to say I’m now back to some happy running with some new shoes .