Next Gen Kings Park

The facilities are quite clean and very good equipment and lovely staff/ trainers and teachers. It is very disappointing there is no containers for change in place and recycling of PET bottles, cans and packaging in the cafe/ restaurant area. This does not meet one's expectations for a state of the art fitness and tennis/ squash club located in a beautiful Nature environment such as Kings Park where we need to protect the wildlife and reduce waste (especially plastic) as much as possible. There should also be a bin placed near the carpark as there is often debris here or in the nature strip and no where to place it :(

I am writing this review to express my dissatisfaction with the club's lack of action in addressing and preventing a recent incident that occurred to me there. Despite being advertised as a private members club, it fails to live up to that standard. I was shocked to discover that my shoes were stolen from the women's lockers. Naturally, I assumed this must be a mistake, as I never expected such an incident to happen in a supposedly exclusive establishment.Upon inquiring at the reception, I was informed that there are no security cameras anywhere on the club premises, making it impossible for them to identify who was present during the time of the theft. I had to repeatedly call them to inquire about any progress made in locating my shoes, but all they did was print a small notice on an A4 paper, which I barely noticed, knowing that it would be displayed in the lockers. This notice remained posted for two weeks before being removed, without anyone reaching out to me or providing any resolution.It is absolutely unheard of that a public place, frequented by hundreds of people, does not have a security camera system in place. As a contractual member, I feel unsafe being on the premises of this club.The cleanliness of the place is also questionable, with the sauna being cleaned perhaps once a month. It looks and smells bad.

I have been a member of Next Gen fitness club in Kings Park for almost 5 years and i have seen a lot of postive changes since last year that has sustained and improved overall service to the clients. The swimming school has rolled out structure and framework where I see value in time we are spending at the classes , tennis classes and sessions are well managed , gymEquipment have been upgraded and now rooftop pool and terrace has renovated to accommodate well deserved relaxing time in luxury. Thank you team and keep up the good work.

In this clean gym, you can focus on your fitness goals without any distractions or concerns about cleanliness. It's a space where hygiene is a top priority, making it a comfortable and safe environment for all gym-goers.

Next Gen ticks all the boxes, gym, tennis club, squash courts, reformer studio, two swimming pools, spa, sauna, steam and a licensed restaurant/cafe. They have regular functions/musicians and you can even book the rooftop pool area for parties.Membership here is an easy choice as there is no other club with that offering. Fees are comparable or less than F45 or boxing, but obviously offering a whole lot more.Smiling staff are just a bonus.Brendan(member 2 years)

This is my home away from home. Having recently returned as a member I was impressed with the improvements made. Initially there was a little hiccup with my card, but the management team contacted me within a day and resolved the matter right away. Kudos to the team and keep up the good work.

The club facilities are first class. The staff are friendly and always make you feel welcome. The personal trainers are knowledgeable and assist you through their sessions to help you achieve your goals. My trainer Alison is firm and fair and makes me want to achieve. Thanks heaps.

I never write reviews but feel compelled to alert potential customers to the lack of customer loyalty and care at this club i experienced recently. Having been a happy and loyal member for over 10 years and investing what must be north of 20, 000 in that time I introduced my partner and was told (mistakenly it turns out) by their sales staff twice that this type of introduction would attract a $100 gift voucher at the club. For clarity. It was their mistake to make this verbal commitment in error to us twice in the lead up to our committing. It was not a misunderstanding on my part. I asked the question “ will this type of membership still attract the $100 voucher” twice and was told yes. When I noticed the funds hadn’t reached my account I followed it up in February. After ignoring a couple of my emails and long delays in others and lots of irrelevant excuses they gave me half of what they had originally committed to me as a “good will gesture” last week, over two months later. I laughed my head off when I read that! So they have saved themselves 50 dollars and paid in wasted management and staff time, numerous email requests, grumpy customer …… and a bad review. Go figure.

* original post left below for transperancy. Received a call from the GM today. He was helpful and understanding of the situation. Explained the challenges the club faced through Covid and efforts to renew the equipment and amenities and will be looking in to the situation regarding the staff. Changed from 1* to 3*. Will re-evaluate as to if I continue with my membership on my return.Member here for years. The place is falling apart and the staff are rude beyond belief. Tried to put my membership on hold as I was going away and it was like I was asking the lady on the phone to sacrifice her first born child. Tried to put my membership on hold at reception for the dates I would be travelling last week, however they were uninterested and just told me to call before I leave... So I called today and reception basically just repeated no you can't its direct debit day today" about 3 times. No actual care or understanding or consideration for my situation or why I had to go away. This place rinses you for money but does not care when you raise any concerns with the club facilities or membership related issues. I will be cancelling."