Kookaburra Hot Water

My hot water system blew up late at night, called their after hours service had a tradesmen attend within half an hour! He turned off the water to the heater and even helped me clean the area! Another plumber came first thing in the morning with a new heater and installed. I checked the prices of the heater from other companies and Kookaburra Plumbing were significantly cheaper. Tradesmen and office staff were all very helpful, polite and well presented. Highly recommended.

I have used this company before in the past when I worked in a real estate company and they were great. I booked them in to do a job for my own home and they charged X amount.1.5 years later I re - booked them and told them I no longer worked in real estate. I was told they would be at my place on a certain day and that they would look up the price from before and if the job was exactly the same (it was), they would charge me exactly the same amount.I wait at home for 3 hours on the day and with time running out, give them a call only to find out the job was never booked in! AND the price wouldn't be the same as before, it would be 3.5 times higher! I understand I no longer work for the real estate company however I should have been told this at the time of booking so I wouldn't have wasted my morning!Very disappointing service. No apologies offered either or any budging on price. Will not use again or recommend to others.

Our hot water system had finally died and we needed a new one quick. Rang Kookaburra this morning, they priced it over the phone and the new system was installed just after lunch. The guys placed cardboard down to protect our floor while transporting the new and old units through the house. Great service, polite and fair price.

Good to be there

Great experience with this plumbing company, service was great and the tradies were very well mannered and fast. Good pricing also compared to leonay plumbing who i have had other experiences with