Watches of Switzerland - Official Rolex Retailer

Just purchased my first watch from this store and had a great experience.Clara was hugely helpful and patient in helping me find the perfect Rolex for me! She was very knowledgeable, professional and friendly. Her colleagues and the team as a whole at this store were amazing and super welcoming and supportive.Definitely highly recommend Clara if you’re looking for a watch. Thanks Clara and team!

Exceptional service from Clara and Darcey. Thanks to their help, my partner was able to purchase my first ever Rolex (Oyster Perpetual) for our one year anniversary present.Darcey was extremely patient, informative and efficient, keeping my partner in the loop after he had placed his initial expression of interest. Throughout my watch resizing process, Clara was very courteous, friendly and professional. Cannot wait to hopefully pay them another visit again!I highly recommend both Darcey and Clara, and Watches of Switzerland Canberra to anyone looking for a luxury timepiece.

I had an absolutely unforgettable experience at Watches of Switzerland, all thanks to Maya's exceptional service. Not only did Maya impress me with her extensive knowledge and passion for horology, but she also made my birthday celebration truly special.During my visit, Maya went above and beyond to understand my preferences and guide me through their remarkable collection. Little did I know that she had a surprise in store for me. As we discussed my birthday, Maya presented me with a stunning green dial gold Daytona, a timepiece that I had been dreaming of. It was a truly remarkable and unexpected gesture that left me speechless.Maya's attention to detail, personalized service, and genuine care were evident throughout the entire experience. She made sure that my birthday celebration at Watches of Switzerland was one I will cherish forever.I cannot recommend Watches of Switzerland enough, and I am immensely grateful to Maya and the entire team for making my birthday unforgettable. Their dedication to delivering exceptional service and providing access to exquisite timepieces sets them apart. If you're searching for a remarkable shopping experience, look no further than Watches of Switzerland, where Maya and her colleagues will go above and beyond to make your dreams come true.A heartfelt thank you to Maya and the team at Watches of Switzerland for their outstanding service and for creating a birthday memory I will treasure forever.

I wanted to share the incredible experience my partner had at Watches of Switzerland, thanks to Maya's exceptional service. Maya went above and beyond to make his birthday truly unforgettable. From her warm welcome to her extensive knowledge of watches, Maya made the entire shopping experience remarkable. The surprise gift of a stunning green dial gold Daytona was the icing on the cake. We are immensely grateful to Maya and the team for creating such a memorable moment. Watches of Switzerland is the go-to destination for exceptional service and luxury timepieces.

Was in Canberra for the weekend and the spring bar broke on my Tag. Went into the store looking to purchase one and the kind staff not only found one and didn’t charge me, they also installed it free of charge. Excellent service and felt very welcome. Will be going back to them for my next watch. Thank you !

I'm a happy customer of Canberra Watches of Switzerland and had the pleasure of purchasing my watch from Clara. She was nothing but knowledgeable, patient and professional throughout and helped guide my decision on the perfect watch. She kept me up to date throughout the entire process and ensured a seamless and personalised transaction. I can't recommend Clara enough I'm looking forward to my next watch purchase.

I couldn't be more thrilled with the exceptional service I received from Watches of Switzerland at the Canberra Centre, and most especially Maya. Maya went above and beyond to help me find the perfect watch for my husband as a surprise gift.Maya's extensive knowledge and genuine passion for watches guided me through the unfamiliar process. She helped to narrow down options and set realistic expectations about the timelines for finding the perfect watch.Maya, and the whole team were delightful to work with, and she even helped me make the surprise presentation to my husband.She then carefully explained the features and maintenance of this special timepiece. She patiently answered all our questions, shared fascinating insights about the brand's heritage, and provided thorough explanations about the technical aspects of the watch.Thank you once again, Watches of Switzerland, and a special thank you to Maya, we hope to see you again soon!

Thank you so much to Cheryl and the Canberra Watches of Switzerland team. I have been a WOS customer for 2+years. When visiting the store yesterday to pick up a new strap I ordered for another watch I was so surprised that Cheryl and my fiancee and secretly worked together to surprise me with an absolutely amazing Rolex as a (pre)wedding gift. Words can't describe the feeling I got at that moment. Thanks again Cheryl and the whole Watches of Switzerland team for making this happen. Their service has always been amazing. I can't recommend this store highly enough!

From the moment you step inside you are welcomed as a friend. The care and service provided is second to none, and there is no heavy pressure or expectation of a sale. Maya remembers every detail and her genuine care and interest makes her instantly personable. The knowledge, expertise and professionalism of the staff is a rare quality and here, it shines brighter than diamonds on a timepiece. Outstanding people doing outstanding work with quality products.Thank you all.Kate