Provincial Medical Centre

When our son was born in 2020, we decided we needed a family Dr. We attended provincial medical centre and had Dr Chew. We told him in that very first meeting we were so impressed with him we wanted him to be our family Dr from that point on. Since then he has assisted our family with a range of issues and is always kind and compassionate. I can never thank him enough.Mel on reception is also a superstar, she is kind and caring and listens to peoples needs.

I have been a patient for the past 8 years! The receptionist’s are absolutely amazing. Always go above and beyond to ensure all my appointments are booked. They are super professional & polite.

I book an appointment at 2:15 two days before. On the day I rang at 1:30 to ask the receptionist if Dr Beshay is behind schedule, receptionist said yes. And ask how many more patients before my appointment she said 4 more patients. I came in the clinic around 3pm to ask how many more before me she said 4 more and I ask her since 1:30pm has 4 patients and it’s 3:00 still 4 .receptionist did not tell me why she just said that’s what it is!!UNBELIEVABLE!!So I waited and stay at maccas to have something to eat, came back at 4;00 pm still not my turn I have waited inside the clinic I ask receptionist why it’s taking so long she just answered me “ it’s always been like this” shaking my head!!don’t get me wrong I don’t mind waiting but 3hours wait, that is too much specially with my 2year old with me to mind. I’m not waiting for a specialist, just a general practitioner to get my blood test results.Unbelievable!! Never again!!until 5:15PM finally!!From 2:15-5:15 WOW!! just to get my blood test results!!Doctor didn’t say sorry to keep you waiting!!!

1 week to review blood results; after calling about 10 times of different days for an appointment. Ridiculous and poor time management.

The staff are wonderful and helpful so are the doctors there if could give more then 5 stars i would

I have been seeing the Doctors at Provincial Medical Centre for the last 18 years, everyone here is nice and super friendly, they have made me feel comfortable and never rushed. My wife and 4 children have our regular checkups and flu shots yearly. Great place, would recommend if looking for family doctors that care about their patients.

I have used this practice for over 10 years now and not only are the receptionist are super professional and really friendly but super easy to deal with.Dr Pich, Dr Ong, Dr Lim and Dr Chew are really Good Drs will really take you seriously with what ever your concern is. Your best bet to get into this practice is to book online as the phone are always running hot. Highly recommend this practice.

Booked at 2pm. Receptionist said there is 4 patients in front. Asked again 2 hrs later how many patients in front, still she said 4 patients in front! Absolutely ridiculous! Receptionist reply was “it is always like this” Ended up waiting 3 hours with a two year old toddler to be seen even though the waiting room is empty!! Unbelievable! Never coming back!

I've been going here for six years, the receptionists are always so busy but have always welcomed me with a smile and when it's been something that's actually serious have always gone above and beyond to help out. The wait time can be extreme and very frustrating which is why I can't give 5 stars. The doctors I've seen are good, Dr Chew is my go to although can be hard to get in to see but I've heard you do online bookings now so hopefully makes it easier!