Crunch Fitness Chadstone

Been a member for quite some time, and have found staff friendliness, the variety of equipment, and state of facilities to overall be very good. However, as has been mentioned by several reviews below, maintenance standards have been slipping for quite some time.Case in point - there is only one drinking fountain in the entire complex and this has been out of order for some months. Whilst staffers ensure they do offer their apologies (definitely not their fault) when asked about the problem as well as the cliche “we’ve got a plumber coming in next week”, at some point management need to take accountability and corrective action.

One of the best gyms I've been too. So many classes to choose from every day of the week. Club members are super nice and friendly community feel. No one is there to judge so you feel totally comfortable to work out. Very happy

Subpar... A fall from grace.I don't often write reviews but I have been going to this gym since shortly after it opened. It was a strong start until the original management left and the gym lost it's identity and energy. The original management and staff seemed to genuinely care for everyone at the gym, they encouraged and engaged with everyone that turned up.The gym has everything you need, including a large selection of machines, triple bay cable machine, plenty of benches, and a good range of free weights. They put all the right stuff into this gym and for the membership price you can't pass it up, right?Well...If you look closer things aren't great, despite the gym's claims that it's cleaned daily, I've noticed the same dirt stains and sweat patches on the squat racks for the past 6 months. The changerooms consistently smell and currently the Men's reek of urine due to a broken urinal that hasn't been fixed for a week!?Almost every 20kg barbell is warped, any heavy lift and things feel sketchy. The staff are non-existent (there but you wouldn't know it), you'd be lucky to get a Hi or Goodbye and you won't see any of them walk around to fix any of the glaring issues, what's the point of rules if no-one enforces them?If you go during the peak hours be prepared... It's feels like a school gym with teens with no towels and no gym etiquette but at least they don't vape in the toilets, oh wait, no, they do that too.Admittedly it's not every teen and but it's enough to make the place frustrating and a bit gross. Whilst it has been a good gym in the past it is in urgent need of a deep clean, some maintenance on the equipment and a bit of ownership from the staff.So if you're looking for gym just to do your thing and leave this could work, it won't be pretty and the experience isn't wonderful but it does the job.

EDIT BELOW.lots of parking underground or outside. Easy to join and lots of equipment. I enjoy going here and the staff are always friendly & leave you to do your thing & go! They have a vending machine with pre if you forget it and lots of ammenities! overall great new gym.One downside is that there is no ac inside. It gets quite warm and sweaty which during peak summer I can’t imagine will be a good thing. Women’s locker room however does have ac which is weird.It seems as though the gym doesn’t get super regular cleaning anymore as i’ve had to let staff know that dust is building up.EDIT:this gym has really gone downhill since the change in management. staff don’t say hi, dismiss concerns when we tell them about things, no regular cleaning and build up of dust everywhere, the staff doesn’t check if people have towels and allow people to not follow the gym rules posted on mirrors and walls, cleaning supplies are usually empty or out and don’t get replaced quickly. there is so much more i could say but yeah not worth it, you get what you pay for.

Spacious, great vibe. No foul smell of sweat which you would normally get in congested gyms. The machines are great and the staff is also friendly and helpful.

I have been going to this gym for about a month and it ticks many of the boxes for me. Ample 3-hour parking downstairs even during peak hours. Friendly and helpful staff. It is a large gym and quite spacious, tall ceilings, well-ventilated, plenty of nautilus equipment, free weights area, functional training section. It even has several theraguns for members to use.For me the pricing is reasonable. As a summit member, I can bring along my wife for free, and she enjoys the various zumba and pilates classes on offer. The best compliment I can give this gym is that it feels more like a club. I see members of all ages young and old, even clusters of family and friends exercising together which is awesome.Cleanliness is generally good but has room for improvement. The floor of the single room dedicated to classes can get yucky due to frequent use and activity. The barbells and other metal contact points, seat adjustment knobs etc can get a little yellowy if you wipe a damp cloth over (which I tend to do, see photo) so I would suggest that the cleaners wipe the metal bits too and not just the seats. The drinking tap appears to be permanently resting (see photo), or at least out of order for quite a long while. This makes no sense to me given how well the gym appears to be doing. It is also not a good look. Surely it would be within the budget to repair or completely replace the tap, which I hope will eventually happen.There is also a no bag on the gym floor policy which I disagree with. For me, I need my various straps, belts, grips, cushions, massage ball, even various pulley handles depending on what I am training on any given day. Having all the bits and bobs out of the bag with me would pose as a tripping hazard. Having a towel on the floor would also be unsanitary. I also need my meds close to me in case of emergencies. If I were to experience an attack, the last thing I want is having to struggle back to the changing room, fumble with the locker padlock just to get to my meds before passing out. It would be far more reasonable to ensure that members sensibly stow their gym gear to the side or out of the way, common sense should suffice.But otherwise, I highly recommend this gym.

Not a bad gym, tick most boxes like plenty of equipment, functional change room and all. However the downside is there seem to always have gym accessories missing for, the later the day the more it felt like a school gym and most noticeable is the staff at desk lately leaves bad impression. 12 month ago when this place only freshly started everything seems to be going well but now it’s gone down hill very quickly. Please make some effort to train new staff on better customer service and make people wants to come back.

I’ve been a member for over a year now and love this place! Convenient location, great equipment and friendly staff, what more could you ask for? Well if you’re looking for a really hot workout try the Zumba classes, especially Pipe’s Thursday mornings, one of the best you’ll ever find!