Rapid Tune Airport West

Twelve undies and quality all day long. Customer service was amazing. No wonder you guys have such nice cars coming into your shop, could legit eat off your workshop floor. New clutch and brakes all done in the same day! Thanks for lending my wife your Rapid Tune loan car too, VERY CONVENIENT! 10 out of 10.

Service was made for the breaks, transmission and air filter all very quickly from 8am until 3pm, which makes my life so much easier since work in the airport - shows to me dedication and care with the car and with the client. So from customer service until service itself, I am very very satisfied. Ash was awesome on the phone and face to face. Thank you all

When my Colorado was due for a major service and other bits and pieces I wasn't surprised when Ash called to say it would be more. Holden initially had me believe my service would actually be cheaper through them but when I requested they do some additional things which Ash had recommended it blew the price right out. Ash respected that I had done the shop around and without prejudice still offered to do the work significantly cheaper than if I had gone to the dealership. Rapid Tune didn't just beat the price they did it faster and were very professional about it. For years I handled my own servicing but family and my own business means I just don't have time to. I think I can finally trust someone else to do it for me, cheers!

First time going to this rapid tune, not a very great experience. Got there, thinking it was just a simple minor service, an hour after dropping off my car got a phone call about my brakes needing done, felt pressured into getting them done, Ash just would not let me get off the phone to think about getting my brakes done (get a second opinion).Got told my car will be ready by 12pm and they'd give me a call.. it got to 12.10pm and I haven't heard anything, so I walked there only to find my car done and ready for pick up.. Poor form, since I told them I had work and needed the car back by a certain time a day prior and also the morning of.Bumped up the invoice by $100.. I know this because I took my car to another rapid tune and the brakes only cost me $550.. with service would have been $850, but I got charged $989 here at Airport west. Been told that they went above and beyond and used the best of the best oil and service for me car.. how would I know this? They could have used anything.The day I left my original review I received a threatening phone call from Ash demanding that I remove my defamatory review" where I was simply sharing my experience with the business.Won't be coming back and don't recommend this business to anyone

Don't believe what they say, three years ago took my car in for service, they told me my brakes needed to be change, three years later still using the same brakes. But I ended up changing my wheels and back brakes. Thinking back shouldn't have done that, they told me the wheels got crack instead of no thread. .. umm... (first review I gave them....Ash was great, took my car in for a service, he told me what needed to be done and what it will cost me. They also show me the parts they change. Service was great, would definitely recomend them)

A genuine and great experience. It was the first non-dealer servicing as long as we own new vehicles. I got a little weary paying big $$$ to our dealership for keeping the log book in order.I couldn't be happier with the friendly and professional approach by Ash who's a qualified and knowledgeable mechanic.Easy communication and prompt messages.The car was serviced quicker than expected saving us some serious money.I'll be back. Highly recommended!

Cost effective servicing, service completed ahead of estimated time, Ash went above and beyond especially with follow-up questions.

Ash and the team at rapid tune. Have always given 100% to there customer service and also doing a great job servicing my car. My family and I have never had a problem after a service or if we needed something fixed. The customers service is outstanding. They say what they did to the car and if there was any minor or major issues but are always quick to resolve it. They are great mechanics and also very lovely people. If i could give 10 stars on this review would!

Grossly overpriced!2017 Toyota Corolla … Standard $199 Service (well overdue so we were prepared for extra $) ended up needing additional new water pump and “apparently” all brakes but ended up with a $2,534 bill ??My partner took her car for a service (we’ve been twice previously and were happy) got told needing water pump and brakes,Ash claims he communicated what needs doing and prices numerous times with my partner and myself but this was more thereabouts and “too late we have done everything already” when I asked for other options… he honestly made us feel like he was putting us on the spot with no other options but to agree to it !Originally was mentioned between $1,500-$2,000 to which I still wasn’t impressed and he mentioned he’ll try keep the cost down as much as possible to only bump it up even further.All parts prices are pretty much double to triple RRP and mentioned would use only Ryco filters and Bendex brakes and didn’t. , standard generic Repco parts at ridiculous prices.We will never be back.

Biggest rip off ever, charged $1,059 to do a service. Changed brakes $259 for rear + $390 for front, when did not need the brakes to be changed, told me they machined the rotors which did not need doing at all. Changed wipers which I changed only 2 years ago and worked perfectly. This place loves ripping off Females as its my girlfriends car.Wont see her again which I told them, would have cost half the price if she took her car to Hyundai Service Department. STAY AWAY FROM THIS PLACE UNLESS YOU WANT TO BE RIPPED OFF MORE THAN DOUBLE THE PRICE.