TNT Express

complete pain had to go out and pick it up because they cant be botherd delivering parcel home all day get a notification saying you came by to deliver it and was not home no nock on the door no card saying you tryed

What an awful service! My parcel was delivered without my signature, it was with someone else who faked my signature.Good job TNT, thanks to my CCTV, the courier didn’t ring the doorbell to deliver. Instead, just got a fake signature and said it was delivered. This is a scam obviously. 0 star.

Ok, I would have thought that give the amount of negative feedback TNT Hobart has received that they might pay a little more attention and improve their delivery service. Unfortunately with my recent experience the opposite seems to be the case. Said delivery was to be today following my parcel having a lie over in Hobart depot for over a week, waited all day at home, only to be notified by tracking update that the driver was unable to deliver as we were not available and a card left. Imagine to my surprise that no driver came and no card left! Despite being home at the exact time of so called attempted delivery. I got absolutely no clue as to what goes through this driver’s mind for simply not telling the truth about the attempted delivery. Guess another driver will have the responsibility to rediliver. Surely can’t be too hard ?Ok, update. Now I find out it will be another week before possible delivery. So given that the driver falsified information I’m to be disadvantaged by waiting a further week for an item I paid good money for to be delivered. TNT Hobart, you are a joke and that is putting it mildly!

Claimed to have delivered, did not attend the address at all. expensive item missing allegedly delivered to a person that does not live in the premisses.

I've never had a parcel delivered to the labels address. Every time, I had to drive out and pick it up. The entrance is an unmarked door up some steps to the right of the loading docks just around the corner from customer parking, then a maze to the first unattended office, enter there to find a second hopefully attended office. The guy was friendly and helpful.

No attempted delivery. No card left. Have to go and pick it up myself from the depot.

No attempted delivery as they claimed they couldn't find home address. No attempt made to try and rectify the issue, and absolutely no communication whatsoever from them to let me know that they weren't going to be delivering the item. A so called delivery" service that instead expects customers to pick up from their depot."

My parcel is missing. TNT Hobart depot can't find it and have no way of checking where it's gone. I received a message to say my parcel was waiting to be picked up. The manager of the Hobart depot tells me the message must have been a computer glitch" and that the parcel "must have been returned to sender". So by implication

I’ve been waiting several days for a parcel. I keep getting texts saying “this parcel is on board with a TNT driver for delivery”. I can’t can’t contact the Hobart Depo. The main customer service centre are of no assistance. For a courier service of this cost, the service is very poor. :(