Bupa Dental

Phenomenal customer service, very thorough and knowledgeable dental guidance - overall comfortable and positive patient experience. Thank you to Dr Heba & team for your ongoing wonderful service and insights!

My experience was nothing short of exceptional. The amazingly friendly and professional staff at the front desk made me feel comfortable the moment I walked through the door. My dentist, Anthony, was excellent at explaining the procedure and ensured I was kept informed during the process.I would recommend this dental practice to anyone, especially those who may suffer from dentophobia.

I went to the practice seeking some dental advice and was blown away by the staffs genuine care and interest in my concerns. They explained the processes of the treatments wonderfully. Feels so good to know they have such strong knowledge in their field and so willing to help.

I had a check up recently and the staff there were very helpful from the front desk to the dentist. Would highly recommend for anyone looking for a good dentist in the city area

Well appointed dental clinic and modern fitout. Reception staff very helpful and friendly. And dentist plus assistant very competent. Instil confidence. Overall a good experience - often hard to receive at a dental clinic.

Had a wisdom tooth extraction done here and was easily the the worst dental experience I ever had. I was assured that the tooth would come out easily, contrary to previous opinion that it would be a difficult extraction and needed the intervention of an oromaxillofacial surgeon. The dentist I saw said she could do it as a routine extraction. She proved to be wrong however, it was anything but easy! I had a drill in my mouth for two hours! Despite all the drilling and fumbling around with multiple forceps, she could not extract the root and gave up after 2 hours. There was so much pain afterwards!Post procedure X ray (which I took upon request, it was not offered to me) shows most of the root still inside. I was told that I will have to undergo the whole painful procedure again to extract the root. Ten days post procedure and I would rate my pain as still 5/10. I have been on regular pain killers and had to take two different types of painkillers to manage the pain. There was a lot of bruising on the inside of my cheeks, and around my lips which made it excruciatingly painful to open my mouth or chew anything. Recovery has been slow and extremely painful!I would not recommend this practice especially if you are looking for a wisdom tooth extraction. Better play it safe and go to an OMF surgeon for the procedure just to make sure you are in safe and skillful hands. As a medic, I understand that healing process takes time, but this is infliction of unnecessary pain, as I have to go through the whole procedure again to extract the root.

I visited this clinic recently for a LONG overdue clean and check up, and the dentist Anthony and his assistant Lena were absolutely wonderful. Would definitely recommend to anyone looking for a kind, caring dentist.

Great practice, went in as I’ve needed a tooth extracted for a while. When I went in, I saw Sadit, he told me about the process of removing the tooth and asked if I had any queries before starting. Sadit and Lena were great, once the tooth was removed they gave me instructions and a leaflet on how to care for the tooth socket. Great customer service from start to finish and even managed to fit me in on short notice. Would recommend

Heba is easily the best denist i've dealt with. Kind, friendly but honest and good at explaining even when you're in a bit of a frazzled state. Soft and steady hands and I barely felt the injections I needed prior.Team around her are acceptional and easily the best dental experince i've ever had, friendly, resassuring and made me feel a lot better then I did going in.