Parkwood Green Medical – General Practitioner Hillside

Very disrespectful behaviour from the receptionist who proceeded to have a go" at me after querying whether she would be able to print a blood test request for me - even after I apologised for making this request in the first place and explained that my midwife at the hospital sent through a digital copy that morning as it was urgent to have it done ASAP. She advised she was too busy to perform simple tasks like this but for some reason still agreed to do it (I was more than happy to go somewhere else). She left me sitting there waiting for 20 minutes while she laughed and giggled with the other receptionist seated next to her - which is an obvious sign that she does not have the best interest of the business as her priority. It was clear that she had no intention of printing the document. When I decided to leave as I was feeling very embarrassed by the whole incident

Please learn from your mistakes. Not being rude but customer service needs to be fixed staff mention incorrect things. My doctor that I had tried to keep me in for longer to try and charge extra money. Once again this is just to try and help you guys understand in the nicest way possible.

Has gone down hill bad, had an appointment and waited 40 minutes and then had to go... not the first time either.. and then they want to charge you for this service... what a joke... this practice seems to not care about the patient..

When the receptionist tells you she will call you back to find the referral for you because she has people waiting in line at the clinic.I guess I’m not an important customer.When you call reception for two weeks to email things to your GP and still can not get this task done.When your GP gives paperwork to reception to file and they don’t do it, twiceWhen reception gets sent 3 copies from a specialist and they claim don’t see it and then a competent reception finds all three copies…Doctors seems to be great there but unfortunately some receptionists don’t seem to be doing an active job being a receptionist.

This was a good GP until recently I find that the receptionists and doctor were super ignorant and irresponsible for their job. I simply asked the doctor to resend me the medical certificate I forgot to ask at the appointment. I had to call in twice every day to chase for the cert. nothing was done. I had to physically came in to the Gp again to make appointment to see the GP to simply just reissue the cert. Not even a “ sorry “ was said. How disgraceful! Will never return.

went and saw Dr Reza Soheyli Esfahani, I knew what was wrong with me and what I had and he still insisted it wasnt the case and I didnt know antibiotics, 2 days later the infection that he claimed was just a virus has spread to my middle ear and need to return to a new doctor to get a script this time.

Nurse Emrys at Parkwood Green Medical displayed such care for my son. We attended the centre and my son was quite unwell. She checked his fever, oxygen and assisted us when my son was sick in the bathroom. She made my son smile and went above and beyond to care for him while we waited to see the doctor. What a wonderful nurse - it is clearly a calling not just a job for nurse Emrys.

Saw Dr Chandana Gangodagama, told me I had a “viral infection.” I was in a lot of pain and told my symptoms were mild. Luckily I got an opinion at another clinic, who infact said it was a bacterial infection and I needed antibiotics. I called Parkwood green as I paid for a service that was not provided.. out of pocket $35 for what! Still waiting to hear back from the practice manager ..Oh and I’ll add that I told him I was allergic to penicillin, with his response being “so can you have amoxicillin?” …Of course not!

Friendly reception staff that are very helpful. Did not have to wait to see the doctor and was able to book an appointment for the same day

I genuinely think that I had a horrible appointment, Male doctor should review his health knowledge as he disregard all major symptoms presented, He believe that I was healthy woman even though I am ill (been diagnosed by another doctor at another clinic). Really sad that he is a doctor. I advise that someone should check if his degree is Valid.