Guitar Factory Parramatta
138 Reviews
- Tuesday9:30 am–6 pm
- Wednesday9:30 am–6 pm
- Thursday9:30 am–6 pm
- Friday9:30 am–6 pm
- Saturday9:30 am–4 pm
- SundayClosed
- Monday9:30 am–6 pm
About the Business
Guitar Factory | Guitar Factory - Australia's widest range of electric and acoustic guitars, keyboards, amplifiers, musical accessories and much more. Located in Parramatta, Sydney NSW and shipping Australia wide.
Contacts
Website
Call Us
+61296355552
255 Church St, Parramatta NSW 2150
Hours
- Tuesday9:30 am–6 pm
- Wednesday9:30 am–6 pm
- Thursday9:30 am–6 pm
- Friday9:30 am–6 pm
- Saturday9:30 am–4 pm
- SundayClosed
- Monday9:30 am–6 pm
Features
- Wheelchair-accessible entrance
- In-store pick-up
- In-store shopping
- Credit cards
- Debit cards
- Mobile payments
- LGBTQ+ friendly
- Delivery
- Repair services
Recommended Reviews
Srinivas Pulla
18.09.2023
Guitar Factory Parramatta
Good collection and they are very friendly and assisted my requirement.
Karn LKP
15.09.2023
Guitar Factory Parramatta
I have dealt with the Parramatta store on several occasions (bought a few high end guitars) and always received exceptional services. All the orders were promptly shipped and arrived safely. Bronson has been amazing to deal with. My only regret is the empty wallet!
Al Haughton
08.09.2023
Guitar Factory Parramatta
The only dealer with the item I needed in stock, and at a lower price too. But best of all, it was delivered the morning after I ordered it.An exemplary customer experience. I'll definitely be back.
Nico R
07.09.2023
Guitar Factory Parramatta
The seller was very attentive and was the only shop that agreed to ship the guitar that I wanted overseas to NZ. I'm very happy with my purchase and the experience. Would buy again.
David Hanratty
22.08.2023
Guitar Factory Parramatta
Excellent customer experience! Even though they knew I wasn't buying yet Gino pulled out all the stops to make sure I could experience the Markbass product in full.Something a number of your competitors wouldn't let me do unless paying a deposit first.No pressure to buy and all my questions answered by a very knowledgeable Gino who got where I was coming from.Thankyou Gino and guitar factory Parramatta. I now know where I will make my purchase in the near future.
Light PG
25.07.2023
Guitar Factory Parramatta
I loved the way they care about the customer and only provide genuine item. I went into the store and was not sure what were the items i need and was confused and was ready to take what ever i find but he still suggested me to go, have a look at my gadget and come back. He could have sold me his stuff and I would have had to come back and get a new one but he still have me good suggestions and I am very happy with the way he guided me.
Elias Merheb
20.07.2023
Guitar Factory Parramatta
Bought a streaming kit and noticed the tripod leg had a fracture,upon opening the legs it snapped on the joint which was obscene,had to throw in the bin,the halo light also flickers upon plugin of that so also threw it away and had to repurchase the setup from shein,as i was expected to send back the proof,as a customer i don't appreciate been told to go through garbage when intently i have photo evidence of the damaged item,calling a customer a liar by demanding the goods back as proof is outdated customer service even mcdonalds has better sales pitch to deal with client remarks,avoid this store!! As dodgy as they can come!
Michael Sunderland
19.07.2023
Guitar Factory Parramatta
Wow. Ordered something online, random customer, never used them before. They were out of stock with no ETA on the item so proactively emailed me within an hour apologising and asking if I'd like to be upgraded to a more expensive unit for free. They said they wouldn't be making a cent on the purchase but would do it to keep me a happy customer. Well, it worked. Very happy. Great, unexpected service. I'll go out of my way in the future to buy from them.Thanks, guys!
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Map
255 Church St, Parramatta NSW 2150
Guitar Factory Parramatta