Miami Beachside Holiday Apartments 15 Santa Monica Rd, Miami QLD 4220

Miami Beachside Holiday Apartments





117 Reviews




Miami Beachside Holiday Apartments 15 Santa Monica Rd, Miami QLD 4220




About the Business

Miami Beachside Holiday Apartments | Gold Coast |

Contacts

Call Us
+61755755000
15 Santa Monica Rd, Miami QLD 4220

Hours

Features

  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
  • In-store shopping
  • Credit cards




Recommended Reviews

Anton Hendriks
21.10.2023
Miami Beachside Holiday Apartments
Good location, friendly staff, nice pool. Well equipped kitchen. Just a shame the unit 3 we were was so dirty. It was like a layer of dust everywhere.
Julian McCracken
29.09.2023
Miami Beachside Holiday Apartments
Fantastic big units with all amenities & in good condition. Complex has a nice pool & spa & unit comes with a car park. Great location close to the beach. Not far from supermarkets, cafes & bus stop as well.I would definitely recommend it. It's great value for the price!
Danielle Coughlin
25.09.2023
Miami Beachside Holiday Apartments
We have been back to these apartments 4 years running. The apartments are perfect for families looking to stay away from the tourist spots but still be right on the beach. Great coffee and restaurants within walking distance. The apartments are very clean and we have never had any issues on any of our stays. The pool is perfect and the BBQ area is always clean and ready for use. Definitely recommend this place.
Benjamin Millen
10.09.2023
Miami Beachside Holiday Apartments
The unit (34) was a bit tired. Needs a thorough clean as was rather grubby. Spa was broken - fixed quickly but then cold for our stay. Front intercom didn't work. Generally good enough, but could be better.
AutismGoat
01.09.2023
Miami Beachside Holiday Apartments
Apartment was dirty. Sheets were clean but mattresses protector was dirty and stained. Dining chairs were broken and unable to be used. Sofa needed replacing as sagging and smelt like dog. No furniture on balcony so was unable to be used unless you wanted to drag out furniture. I stayed at this complex a few times before Covid and never had any issues until now. Won’t be returning until they pick up their game
Melissa Duce
25.08.2023
Miami Beachside Holiday Apartments
Great location and the young lady on reception was great. Very happy, very helpful and accommodating. The size of our apartment was perfect for 4 (mum, dad + two kids under 8), our balcony looked out over lovely landscaped grounds and the pool/spa. However, there was a sign inside the apartment advising that it was 'professionally cleaned' between guests. I'd be surprised if the cleaners did anything more than sweep the floors. The dishwasher smelled really bad, there was months (if not years) worth of dust on the skirting and other 'overlooked' surfaces, as well as a fair bit of mold in the ensuite shower. Overall a happy holiday and stay, but a bit disappointed in the cleanliness of the unit. (My apologies to the manager - I forgot to start the dishwasher before we left).
Emma White
14.08.2023
Miami Beachside Holiday Apartments
We had a great week long stay. The room was nice and basic but had everything we needed. The BBQ area and pool were clean and very pleasant.The staff were helpful when checking in and paying our account.
Steve Z
12.08.2023
Miami Beachside Holiday Apartments
Hands down, the worst accommodation we've ever stayed in. If Zero Stars was an option, that's what would be selected. Aside from the location, which is handy to walk to the beach and with a short drive/walk to the Miami Marketta, Pacific Fair and some cafes this is where the compliments end.We stayed in Apartment 34.The short:Unclean, blood on the floor in the ensuite, mould, dust and dirt build up throughout, crumbs and odour in the kitchen cupboards, broken blinds, stained lounge, damaged bathtub (raised rusted area), rusted/dirty fixtures and much more.The long:From the moment we walked in, my wife and I both instantly were taken aback about the state of the place. Put simply, there is no way (as stated on the notice in the kitchen) that it had been professionally cleaned.. If at all.We've taken a series of photos to hopefully show you the state of what we walked into. Most alarmingly, in one of the photos you'll see what appears to be blood in the Ensuite.. Safe to say we kept ourselves and our kids well away from there.So much so, that at about 7:30am on our only full day there (we spent two nights here unfortunately) until about 8pm, we kept ourselves out of the property. We just couldn't bring ourselves to go back or spend any extra time inside with our kids for fear of catching something or our innocent kids touching things they shouldn't. We sacrificed the girls naps during the day to avoid being there.We didn't use any of the kitchen facilities other than putting a few items in the fridge as it was filthy with crumbs, stains all through the Cupboards and even upon opening Cupboards, the smell that came out made us close it straight away and move on.The bathtub was unusable for us as it has a rather large raised rusted area that was dangerous.The rooms are all dusty and one of our girls had an asthma attack in the middle of the night on our first night. That aside from the curtains in that room not closing end to end due to them being broken, it wasn't much past sunrise that our girls were awake.Sadly, we could go on further with the issues and after much debate between my wife and I we decided to say something about it. It's not our approach to complain about things, in fact we will often leave positive Google reviews for our stays in order to support businesses where our money has been well spent or simply grin and bear it and move on. Unfortunately, it just wasn't anywhere near a basic standard of hygiene for a property being rented as a holiday rental.We left at 5am on our scheduled day of check out as we just didn't feel comfortable having our family in the property longer than was even required.
Cheryl Long
11.08.2023
Miami Beachside Holiday Apartments
November 2022Unit 6 wheelchair friendly unit - dust laden fans in bedrooms and bathroom vent in ceiling, Shower in the ensuite continually leaking and kitchen sink tap sprays everywhere and broken handles on the dishwasher making it hard to open. . Dried potato chip and dust behind the TV unit in the lounge room. Sheer curtains on the balcony door black and mouldy looking and no sheers on the bedroom so the sliding door/windows and curtains remain closed due to facing the main road. Housekeeping really needs to pick up to bring this back to par. Spoke to the Jason and cleaning is coming in on 7/11 to attend to the fans and bathroom vent. Foxtel has to be accessed manually as TV remotes are not working. We have been here coming since, I believe 2014 bi annually, for the Pan Pacific Masters games, referring many folk we know to stay here, and talk amongst other competitors is that a lot of other accomodation is the same. What was a good price and accomodation for 9 - 11 days is now pricey and a 2 -3 star property. During Covid a lot of participants lost deposits etc and those that didn't have a lesser quality of accommodation and it is the same , in most cases, where they stopped prior to covid so it is a fair comparison. It is looking like we might stay elsewhere in 2024 and save at least $1,000 in doing so..
Andre Gelderblom
23.07.2023
Miami Beachside Holiday Apartments
Great position… pot luck on the apartments ours was tiered and old with very stained lounges lights did not work. Staff where nice but really did nothing and basically say “yes we know some apartment owners don’t put in effort but nothing we can do”I would not recommend this place there are a lot more nearby like Grand Florida we stayed before.They are just no accountability for their actions, they are coasting on their position and not putting in any effort for the money you pay to enjoy a family holiday. If you ask for refund they refuse.

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15 Santa Monica Rd, Miami QLD 4220
Miami Beachside Holiday Apartments