PumpWest Engineering Pty Ltd

Very efficient, always do a great job

Craig and Nicole at PumpWest Engineering are fantastic, honest and reliable. They also helped us out with a letter for an insurance claim. We will definately call them again for any future jobs to be done. Highly recommended with genuine advice and great service.

We provide bin cleaning services to 40-50 clients a day (over 5,000 services per month), and our clients need the service we provide. We only have a small window to provide our service from when the bin becomes empty. Our most reliable pump stopped working and we simply didn’t have a back-up plan. Craig and his team not only reviewed the problem late in the day but were also able to convince the supplier to open the shop the next morning (while still on holidays) and provide the spares we required… some machining, cleaning up the shaft, new bearings, new seals, gasket and pressure test all done by lunchtime, we re-installed the pump and were back on the road a few hours later… We lost less than a day and the professional service and attention to detail was sensational. When you meet companies like PumpWest Engineering that understand the reality of break-downs and lost production, you won’t look for anyone else. Huge thanks to Craig and his team.

If only every service provider had the professionalism and work ethics of PumpWest Engineering.We were referred to Craig and his team at PumpWest Engineering by the tree nursery, so we knew he must be reliable, but we couldn't have hoped for better service. Craig returned our call promptly and made a mutually convenient time to come and check out our needs.The bore pump we had was over 30 years old in one of the old bore pits and desperately needed replacing. Craig checked it out, gave me a quote on the spot and made a time to do the work.Given the height of Summer just before Christmas I expected to be told it couldn't be done for a couple of weeks. We had the new pump installed and working within a couple of days at a price we were very happy with. There was no mess, and everything was left as they found it.We couldn't be happier!

Craig, the owner, is a nice guy who gives genuine advice. Give him a try. You won't be dissapointed. Specialises in Bore pumps, but works on all other pumps as well.