The Palms Hotel

You get what you pay for. If you want a budget room & are happy to ignore everything else - this place is fine. Bathroom was ok, hot water, fresh towels, reasonably clean. Room was average, bed was very basic, 90% of PowerPoints didn’t work, window left open (no screen) & didn’t lock properly from inside, no lightbulbs in overhead lights, loud from bar & upstairs people, fixtures of roof/walls falling off, grime on table (clearly not wiped before our stay). Staff were all friendly, no complaints there. I stayed one night, I personally wouldn’t be back again & im happy I didn’t stay longer but I honestly couldn’t expect much more for the price.

It's a great place for a short stay over if you have a flight up and coming. Staff are always very happy and helpful. Rooms are very clean, shower room very clean, just need some new net curtains. I would differently stay here again.

This place is like a little oasis, I used to love dropping in when going past. My family has dropped in a number of times over the years to enjoy the food, never stayed at the hotel though… just enjoying the food and some drinks.Previously the food was really good and most would consider it an easy 4-5 stars for the food, it’s kid friendly, a small “dated” kids play area.The restaurant area is now a completely different company. New menu and everything.Now the new restaurant is well…. Hmmmmmm.I’m going to give it 5 stars because I liked it, but unfortunately not everyone in my group enjoyed the new food, rating of 0-1 stars from the others in my group.Pricing to food wasn’t spectacular either.(I don’t normally do this, if you are looking at this review considering staying at the hotel, there is alternative restaurants nearby so if the food not to your liking there are other options).

Room stank of strong chemicals to the point of giving us a headache. Bathroom was filthy and not cleaned properly, hair in drains, tap wear visibly greasy, mould everywhere. Bed was horrifically uncomfortable. Room had no ceiling lights, only a 3 bulb light attached to the wall that was so dull I kid you not you couldn't see ANYTHING.

What a weird experience in 3 nights. Smoke smells everywhere. Can’t sleep because pub is downstairs . You can’t take your kids to reception Because reception is in bar. TV, AC ,bathroom and bedroom are in poor condition. No chairs, no hangers in the room… highly no recommended.

Pathetic service, broken furniture, absolutely no lighting in the room, air conditioner not working, staff was not interested at all to talk, let alone help.Waste of money. Please avoid going to this hotel.

What a weird experienceWalked in no reception walked around did not get greeted by staff no smiles, reception was a unmarked computer behind the bar behind a wall...Booked the wrong dates and was told no if you want to stay here it will be our rates, asked what's the password to my credit card like what the achual hell never experienced that before and been traveling aussie for past 3 monthsOverall staff were quite rude why would I spend hundreds of dollars to be treated like that? I'd highly recommend going to another place that will treat you fairly

Rooms are dated, location was chosen purely from a work perspective, and so it suited us. Bar area seemed to be frequented by some undesirable types, but don't know if this is a regular occurrence, as we only stayed one night. One room did not have any towels. Staff were helpful and friendly. When checking in, it was stressed to us that there was strictly no smoking in the rooms, which was fine, but then the staff member walked us through the pokies area to show us how to get to the rooms out the back, and the pokies area was full of smoke. Weird.

According to how bad some of the reviews for this place are, I think I got off easy.I managed to avoid the unfriendly red-headed receptionist (mentioned in someone else's review) and my room didn't have any mold in the bathroom (a common complaint with prior guests).There were rips in the curtains, the bed was pretty uncomfortable, the furniture was starting to fall apart and there was no microwave. But for a last minute stop before flying out the next morning (proximity to the airport is good), it wasn't that bad.Bring ear plugs. The windows are loose and if there is any wind, they are going to rattle like you're stuck in a hurricane.

Myself and my son stayed here while we attended the 2023 Easter show, staff were super friendly, room was a bit smaller than I thought but was fine overall.Had dinner in the restaurant ribs were amazing.