Eastern Suburbs Memorial Park

The Rose gardens in the Crematorium,are now being looked after,by the new owners/management of the Cemetery..

They removed my mother’s casket flowers during our mourning period. Insensitive & unprofessional! No one answers the phone. You would think the business they’re in would require professionalism, courtesy & more staff! Just awful! I spent 3 hours trying to get through, still trying.

Location and grounds well kept and we arranged our service which was lovely. However customer service which unfortunately is required at every stage (organising service, arranging plaque, arranging interment, etc) is exceptionally poor. Phone calls go unanswered and unreturned, same for emails, you have to follow up every step of the way and constantly dealing with different people in different departments. It was shocking really, given how distressing this time of life is, to then have to deal with these people. Also be ready to pay for every single thing, even if your loved one thought they had already pre-paid, there are a lot of other items they will bill you extra for. I definitely would not recommend this organisation and hope the management of the site gets taken over by a better company so others don't go through the unnecessary stress I faced.

August 1989 is when we farewelled my dear mother. In the Rose garden. Wonderful send off and soon to revist this month to mark 30 years. Beautiful to walk around these grounds. It's changed alot for the better.

Really annoyed after 4 phone callsJasmine hasnt returned my call, then Maria telling quotes are only valid for two weeks and theres been an increase in the plots.FFS sake pick up the phone and return emails

Massive Cemetery Right at Port Botany. Amazing view. Compassionate and extremely helpful staff.

Edit: now the search function does NOT work. The search function worked fine for years. I wouldn't recommend either this cemetery or the related one in Woronora (same board) - overpriced and extremely rude customer service. It's just legalised theft for the big end of town, the corporate raiders, using Crown land to misappropriate public money. This is an extremely overpriced cemetery, with far too many private individuals with their sticky fingers in it, serving on its board". Why does everything have to be run like a corporation for goodness sake? Now they have ridiculous candlelight vigils ... most people just want to be reassured that they will have a nice resting place and that the cemetery will be kept immaculate.It is no longer run by council/government. You can't even reserve a burial plot now

The staff are always lovely and willing to help with anything. A beautiful resting place for your loved ones.