Geelong Billiard Tables Pty Ltd

I love my new pool table, Rodney was so helpful all along the process. I wanted something to suit our coastal home and he definitely delivers

Terrible.Ordered chalk and cue tips.Cue tips turned up ok, 5 months on and still no chalk and no refund like promised and no more communications.Originally he told me he sold me chalk off his website that he didn't have in stock/in the country and he had to wait for it to get here from his supplier.Then said he will refund me but didn't.Then said he posted it but had no tracking information.Meanwhile I'm $60 out of pocket and without box of chalk 5 months on.

Order 1210.I just read Rodney's update on Facebook today so I may have been a bit hasty to begin with. Leaving this neutral for a day or two, but I hope I'll hear something.I'd much rather be leaving a good review than not

Incredible work! Rod from Geelong Billiard tables went above and beyond for me with my table! Can’t recommend him enough, great work and very professional service. Thank you once again Rod!

Rodney made our custom made pool table to our requirements, with specific requests of enclosed pockets, dimensions and wood finish and the result is awesome. Always very easy to deal with!

Trying desperately to get in contact with you Rodney. Call Noel - we’ve been waiting since last year and you assured us that you moved from your address you would make the table at your home. We have paid you half. Please call.

Do not purchase from this company. A 50% deposit given to Rodney in January for a table that was told would take 8 weeks and we are still waiting. Multiple attempts at contacting Rodney were unanswered and finally last month after 14 weeks we were told he had no materials. A request for a return of deposit was met with ‘I have no money’. So now almost 20 weeks later we are navigating the ACCC and taking Rodney to VCAT because it doesn’t appear there is a billiard table coming and he doesn’t want to refund the deposit. What a scammer!!!! Please act more professionally Rodney.10 mins later:Thank you for your prompt response. I’ll search for an order number, but my goodness gracious me, are you indicating that you have more than one client that has taken you to the consumer regulator???? You have been contacted and spoken to by the regulator in recent weeks.12 hrs later:Good morning, can you respond to my above query please as you do not respond via other attempts (phone/msg), so assuming I’m communicating with Rodney’s partner on this platform. A $1,800 deposit was placed into Rodney McCallums bank account on Tues Jan 24, 3.42pm, attempts to reach Rodney began on March 13 and resultant ACCC letter initiated on April 23 requesting a refund - you have the bank details as it’s inappropriate to place any further information over this platform. Please refund deposit as requested as it doesn’t appear you are making the table and 8 weeks has turned into 18 weeks with no sight of a table. Please tell your future customers a realistic time frame and demonstrate business professionalism.

What a fantastic job by Rodney, highly recommend he re clothed our table and put rails on it looks great.

Great service from Rod & his team. Installation and reclothed my full sized billiard table as well as fitted new rubbers on the rails. I highly recommend him for any job big or small.

Could not be happier with the excellent refurbishment Rodney did on the old family table. The before and after pics say it all. Great bloke. Great service. Great price.