Bevilles

Visited Bevilles Epping and had the most awesome experience.Grace was there to assist us with our purchase which we thought would take quite a bit of time but after her asking a few questions to find out what we were after and with her product knowledge she made this experience very easy. Grace made us feel very comfortable with her bubbly personality and happy attitude. Thanks Grace!

Where do I start ? If I could rate this place below 1 star I would!!! I bought an engagement ring here and was served by a lovely lady by the name of Grace, the whole process with her was delightful… After that the trouble began, I needed to resize the ring, when we went in there Grace was not there and was served by a woman who was rude, nasty and couldn’t be bothered serving me, finally when she was ready to give me some of her time I explained I needed the ring resized , she bluntly told me it could not be done and started to force other engagement rings upon us, mind you these were all much much more money than the ring I chose even though I had spent a few thousand on our ring, maybe she gets paid on commission, I don’t know, but trying to push us to buy a much more expensive ring and her dispicable manner was just to much so we walked out..My wife went back and spoke to Grace, the lovely lady from the beginning and was told we could resize and from then on the process was delightful all because of Grace, so if I were you and you wanted to buy anything from this place , go in there and ask for Grace if she’s not there do yourself a favour and walk out !!!!!

Wonderfull store and stunning friendly staff especially Sarah. Thank you

Incredible, amazing, great customer service,I would love to explain my beautiful experience with this store!!my friend and I went to the store with my expired warranty watch which I brought from a different Bevilles store over a year or two. I went just to check if my watch can be fixed somehow (my watch was working, it just got one crystal misplaced, so shape wise it didn't look as beautiful as it used to be.When I explained the issue to the staff member ( he was a male and unfortunately I cant recall his name) he said I will get you a new one!" I got super excited

If I could rate higher on service from Mariana I would! Wow! what an amazing, kind, beautiful and most helpful young lady! She went out of her way and above and beyond with helping me find the perfect earrings. Thank you so much Mariana and Daniella, Bevilles should be very honoured to have you as staff!

My partner had purchased the most beautiful gold necklace for me for Christmas it has a tear drop pendant with a fine gold chain. Today the chain had snapped and my heart just broke as this necklace is the most special to me. I called bevilles epping basically in distraught to let them know what happened and if i can come in and get it assessed/fixed. The lady on the phone couldn’t be more rude. She was very cold and not understanding to my situation and left me feeling as though she just didnt care or that i was an inconvenience. This is a reflection of this particular staff member not the store.

Fantastic selection of items. Very helpful and patient staff. Excellent prices. Something for every occasion.

Great service very helpful and knew what they were talking about so very pleasant ladies nice to have met them

Jessica is so friendly and helpful. She is such a smily face all the time and so kind towards customers

We brought in a slightly damaged piece and the young lady that helped us was amazing. Not only helped us make a small repair but gave great advice. Then we got another nice addition all stemming from the marvellous service. Great job