Furniture Bazaar

Went to the store twice- My family and I were impressed by the service. Michelle, Shannon and Jeanine did a fantastic job explaining to us the products they have on offer. They were patient and wasn't pushy, which makes us comfortable to discuss and browse around. This is the reason why we decided to purchase the bedroom set with Furniture Bazaar. We went to other stores, Furniture Bazaar Joondalup by far has exceeded our expectations and gave us the best customer experience.

Purchased a couch from furniture bazaar Joondalup. Less then a year in a large spring comes poking through and end recliner is having issues coming out. Takes about 2 months for someone to come out and have a look at it as still under warranty (March 2021) pulled the spring out and said will come back with parts and fix the end recliner. Several calls and reminders asking when is the guy coming back to fix the couch. STILL haven’t heard back and no one has come to fix the couch!!!! Honestly don’t recommend buying a couch from here unfortunately.

We shopped around for a new lounge, and consequently returned to Joondalup store. The staff were very helpful and friendly and made you feel comfortable to discuss your needs. Will definitely be back when we need more furniture. Thanks again for an excellent service.

The purchase of the recliner lounge was simple and easy. Staff were very helpful. Added further purchases of coffee table, side table and entertainment cabinet before delivery for no extra charge. Would have rated 5 stars but delivery crew were not very helpful and not terribly interested. Just wanted to do a quick delivery and get going.

Good customer service. The staff was very friendly and knowledgeable, wouldn't mind visiting there again. My daughter loves the bed

Paul BLOOMFIELD and I bought a fabulous lounge suite yesterday .I must say the staff in this store ,customer service was excellent. From the time we walked in till we left they were on hand with information and advice, Thankyou Michelle and Thank you to the man that was working with you,unfortunately I didn't get his name.Great team work you two ,keep up the great work!

Great service and an in-store bonus surprise discount. Love my new unit

We were looking for a rocker recliner, and Christina was very helpful at directing us towards, and providing information on, the Eliza. We came back the next day to try it again (when plugged in, to test the motor) and Shannon was so knowledgeable and friendly. Both Christina and Shannon were so helpful without being pushy, and we felt very confident in our purchase. We also had no idea that RAC members get 5% off, which was a wonderful surprise. The delivery process was very quick and easy (ordered on Saturday, delivered on Tuesday), and the delivery people set up the chair for us. We had a great experience at the Joondalup store, thank you Christina and Shannon!

Very friendly service. All questions answered efficiently and promptly.

Purchased a bed and 2 bedsides, total $2,700. Was told the delivery guys would take the delivery upstairs for an extra $25. Items arrived, but the delivery guys were hesitant (to $25) to even entertain the idea of taking the furniture upstairs at first, then they said they would have to use the trolley. The stairs are tiled, and there's no way I'm going to allow a trolley, and they refused to carry up. I'm 54 years old and I managed to carry them up the stairs on my own. Struggled of course, but at least saved $25, but it's so annoying that there's a service offered but then unwilling to at least try. Putting the bed together was not easy. Instructions were not clear, the wooden slats were so cheap and flimsy. Previous beds we've bought have had solid timber slats 4 inches x 1/2 inch at least. These were plywood 1.5 inch x 1/2, and each was bowed differently, so where the timber meets the metal support just clangs. Two of the 4 wooden feet were split top to bottom, but at least I could put those to the back. Normally I'd admit you get what you pay for, but this bed was on sale from $1,700 down to $1,300 so it's not cheap, but the quality is. Invoice Number JP048258