Pacific Smiles Dental, Belconnen

Wonderful experience with Dr Kotecha. She was very kind and reassuring throughout the whole experience with me, a nervous newcomer to getting fillings done. I felt almost no pain from the needle or the fillings.

Customer service level by Dentist, assistant team and receptionists were not to an acceptable standard.The waiting area was very cold, Dr Habibi was not welcoming and warm with patients and the facilities and equipments are very basic.FinallyI went in about 30 minutes later then my actual appointment time, non of the team including the dentist didn’t bother to apologise.Not satisfied at all and would not recommend this place.

Have been attending this surgery for a while now. Always had a 'good' experience with my dentist, even during more complex procedures. As a nervous patient, I am quite comfortable attending this surgery.

I do not like going to the dentist. However Pacific Smiles Dentist staff are all very friendly and make you feel at ease. Dr Habib explains the work your teeth require thoroughly before going ahead. They also give a quote to allow you to decide what work you may wish to have done first. And they offer payment through Zip and Afterpay to make it easier.

My wife had a very disappointing experience at Pacific Smiles Dental, Belconnen. Dr Michael Barin, advised that all she needed was teeth restoration, but she experienced pain for several days after the treatment. When she visited them two days later due to a constant pain, Dr Morteza Habibi advised that she actually needed a root canal.we were shocked and disappointed that the first dentist did not take the time to properly diagnose her issue and provide an appropriate treatment plan. It's concerning that they missed such a critical aspect of her dental health, and she feel like her time and money ($595.07 first visit, $132 second visit) were wasted on an ineffective treatment.Furthermore, the staff at the practice were unprofessional, as my wife was supposed to receive a check up phone call the next day. Unsurprisingly she received nothing and the staff explanation was busy, (don’t promise or advertise What you CAN NOT deliver).Overall, we would not recommend this practice to anyone seeking quality dental care. The lack of attention to detail, poor communication, and dismissive attitude of the staff make me question the level of care provided by the practice."

They were able to check that I was going to the appointment with a reminder a day before via text message (without calling me), and to ensure that I was okay afterwards. I am not a fun of surcharge for debit and credit cards, but it is understandable to cover the cost of the use of cards with the bank systems. Anyway, the dentist are professional and they were able to explain to me what was the issues, what I had to do to avoid further dental issues and to prescribe me with appropriate medication to assist me with mitigating any further issues. So, yeah, I would recommend Pacific Smiles Dental, Belconnen. My advice is to try different dentists to see which ones you have a good bond with, especially with advice, deals and other things.

All staff are friendly and helpful. Dentist I had was skilled and gentle. Overall great practice!

I had an amazing experience with Dr Max and his assistant Nishu. I simply must thank you for making my dental experience as painless as possible. You are the best dentist I have ever been to, and exactly what I am looking for in a dentist.I was thoroughly impressed by your expertise and kindness during my appointments. The office staff is also extremely welcoming and warm. I really appreciate all of your help. I would highly recommend this place.

Got cancelled a few times.Then booked appointment for 4.00pm, been asked to come in 30 minutes early because they had cancellations before us, then waited for an hour, only got informed they put some emergency appointments in before us but didn’t mention a word to us at all before I asked them.The dentist is good though, that’s the plus star for the dentist.

Dr. Habibi and the assistant were great. Went in for an extraction a regional dentist failed to do 4 years ago. Dr. Habibi had a few fine injections done, infected area cleaned and decayed tooth smoothly extracted in a matter of minutes. Will go back for a checkup and clean soon. Price was also decent, about $380 for a much improved quality of life. Thanks!