Property Planning Australia

We couldn't recommend Property Planning Australia highly enough. Our strategic mortgage broker helped navigate us through a complex construction and restructure finance process whilst providing ongoing support and regular communication. The team are knowledgeable, professional and dedicated to providing great customer service to help individuals set up their property investment goals

Thank you to Ryan and the team at PPA for always looking after us. Communication with PPA is always clear and easy. They took away a lot of the hassle and headaches of refinancing. PPA has looked after us for the last 6 years and we can’t fault their service. Would highly recommend to anyone looking to refinance or build their investment portfolio.

Initially dealing with property planning Australia was fantastic. Very helpful, great communication, and certainly made us consider things we would have never thought about otherwise. We also chose to use their in-house broker to assist us with purchasing a property who was excellent. Once this was done, and the property was purchased, this is where there was a significant drop off in the level of support provided. We now started to deal with other staff who we had not spoken to in the 12 months prior. These people were never contactable by phone, slow replies to emails, or no replies to emails at all. We had our mortgages restructured and needed to change all of our expenses, direct debits and incomes etc, to come out of a particular new account which literally took days and days to do. After a week or so we noticed the account we were told use was incorrect so it all needed to be changed again. The next step after purchasing the house was to do the long term simulation. We requested this be done in January 2021 and did not receive it until February 2022. I had to prompt them for progress updates multiple times and genuinely thought it was never going to be provided. Almost 12 months after asking for the long term simulation to be done, they had the cheek to try and sell us another product (worth thousands) when they still had not delivered everything we purchased almost 2 years earlier. Finally, once we did receive the simulation, they said they would be in contact with us within a week to discuss it with us after we have had time to read it ..it's currently august and that's never happened.If you don't have two years to wait, Find another property strategist.

Instead of writing the whole narrative I will simply note - every step of the experience working with Property Planning Australia has been stressful, not stress free. I signed up to make life easier. It has not. From feeling I needed to explain deposit requirements for different banks, being advised to bargain my rates with the bank directly (and to lie to them), even the conveyancer they recommended.My experiences are as per previous negative post.

Very impressed with how smoothly our first home purchase went! Our Strategic Mortgage Broker Richard put forward a mortgage strategy that enabled us to keep access to more funds as a safety net, that we are happy with. Highly recommend their services!

We reached out to Property Planning Australia as we had been listening to the Property Planner, Buyer and Professor podcast and needed help deciding on our next steps. The modelling via the Property Planning Platform and strategy sessions with our Property Planner provided clarity for us on whether we move to purchase a home or investment next. We received excellent communication and a comprehensive breakdown of our options from our Property Planner, which helped us realise that we would like to bring this step forward and act sooner if we can. We have also found the advice from our Strategic Mortgage Broker to be invaluable. Highly recommend!

We’ve had a great experience using the Property Planning platform to achieve clarity on our future pathway and decision-making. The communication from our Property Planner was excellent, he was proactive and gave us more than enough of his time to assist us through the planning process. The mortgage strategy advice received from our Strategic Mortgage Broker has also been great. Thanks team PPA!

We've used Property Planning Australia for mortgage broking on a few occasions, and always had prompt, efficient and very helpful service.

Ryan and the team helped us find the best mortgage for our first home and have recently helped us refinance after a few years to ensure we are still getting the best rates available. Very happy with their service!

Thanks team PPA for helping us purchase our first home! We could not be happier and are very excited to start this next chapter of our journey. The team have been great and very supportive in their service. Highly recommend!