Frank Prowse Hi-Fi

Once again Dave, Barb & the team have helped resuscitate a very old turntable, amp and speakers that have huge sentimental value. Doubt they do it for the money, simply appreciated what it meant to us to have it in working order. When it does eventually die (it must or it will go to a museum!) we will ask their advice as to what its replacement might be - as they respect quality sound in a way that the more common low-fi retailers cannot. First class service.

Over the years I've had the pleasure of dealing with Dave and his team many times and have invariably been impressed by the equipment, knowledge and respect shown to me. It's an over-used expression but the service at Frank Prowse Hi-Fi is simply second to none. Whether you are buying or just popping in for a listen you are always welcomed and never pressured. If you want the best quality Hi-Fi equipment and service there is nowhere better in WA and, I suspect, Australia.

We’ve purchased a bit of gear from Frank Prowse Hi-Fi over the years and have always come away happy and satisfied. The other day, I wanted to resurrect my LP collection, and had a chat with the proprietor, Dave. I told him my budget and my preferences, and came away with a turntable/cartridge combination that looks and sounds great! I didn’t even need to set it up - all done for me when I picked it up from the shop. For sane and sensible advice about audio, there’s no better place in Perth.

Really great store, fantastic products and absolutely first class, friendly, knowledgeable staff. I'm not a HiFi buff so was really delighted with the engaging way the team helped me out, taking the time to help me pick the right solution for my needs. I got a great product, a great price and will definitely only shop here in future. Thanks again Frank Prowse Hi Fi!

Our son recently moved into his first home. Dave was amazing! He spent the time to advise and set up the perfect sound system. We have been to Frank Prowse Hi Fi on a few occasions and have had nothing but outstanding service. The staff’s knowledge on products and customer service is amazing! We are made to feel like “friends”Thank you for your good old fashioned service.

I had a great experience with Jacob who helped me purchase a turntable and speaker setup as a Christmas gift. He was knowledgeable, helpful, friendly and was able to help me find the right equipment within my price range. I would not hesitate to recommend to others :)

As a long time customer of Frank Prowse Hi Fi (30 years +), I was shocked and horrified when I read a scathing review from a customer last week who was seeking assistance with a Bose Bluetooth Speaker. In all my dealings with Dave and other staff throughout the years, I have never found them to be anything other than genuine, sincere, courteous and above all, extremely helpful. Their knowledge of the products the store sells is extensive and Dave always makes every attempt to meet my home entertainment needs in line with my budget and expectations. Further, the after sales service I’ve received has always been prompt and reliable.I have recommended Frank Prowse Hi Fi to many friends who have in turn become satisfied customers and I would have no hesitation in continuing to recommend this excellent company.

Jacob installed 26 of the Vicoustic Wavewood Ultra Lite panels in my home theatre room and did an excellent job. He was very professional and offered advice regarding the fine tuning of the placement of some of the panels. The room looks superb, but even better is the improvement made to the coherence of the music. Dave Prowse was very knowledgeable in providing me options for the room treatments and even drove to my place to deliver the panels himself. All round it was an excellent result and service provided by Dave and Jacob. Unfortunately as my room is naturally dark, the photos do not do justice to the overall finish.

Fantastic advice, support and service from Jacob at Frank Prowse Hi-Fi. Jacob was very knowledgeable, accomodating and willing to work around our schedule to get our home theatre and audio needs setup. It’s been a few months since the install (apologies for the delayed review), but my family has been just thrilled with the system that Jacob installed. Thanks again Jacob and Frank Prowse Hi-Fi