Fairmont Resort Blue Mountains by MGallery

Probably one of the best resorts we ever stayed, perfect location at the door step of blue mountains and the courtyard room we got was very nice. Has lot of activities and kids play area is great. Lots of restaurant options to chose from and the sublime lounge food was amazing. Breakfast is included and it’s standard but on the whole we enjoyed our stay

Staff were great. Resort is SUPER kid friendly to the point of being overwhelming with kids running and screaming everywhere, but that one is on us for not researching. The rooms are fine, ours were very clean and tidy - the water pressure in the shower was a bit low and it sprayed water all over the bathroom, but that's my only complaint about the room itself. However, the soundproofing between rooms is really bad - we were kept up all night by the sound of next door's baby screaming.If you have kids I reckon this would be a great place, but avoid it if you don't.

I was there just for the day for a conference but it was very nice. The food provided was exceptional. The weather outside was very cold but inside the room was extremely warm I had to take layers off. The view from the conference room was so beautiful. The only thing was that the chairs were very uncomfortable. I also wish that there had been the option of hot chocolate along with the tea and coffee as I don't drink tea or coffee.

If you're looking for a luxurious and unforgettable stay in the Blue Mountains, look no further than the Fairmont Resort in Leura. This stunning location boasts a grand and beautiful setting, surrounded by the mountains and lush greenery.One of the highlights of our stay was dining at Embers Restaurant. The food was absolutely amazing, with a variety of delicious dishes to choose from. But what really stood out was the million dollar view. It's hard to imagine a more picturesque setting to enjoy a meal. The staff were also incredibly friendly and attentive, making for a truly memorable dining experience.But the Fairmont Resort is more than just a great restaurant and location. It's a must-stay for any traveler to the Blue Mountains. The rooms are spacious, luxurious, and offer breathtaking views of the surrounding mountains. There are also plenty of amenities to enjoy, including a heated pool, spa etc.And the location is perfect for exploring the nearby attractions, including the stunning Three Sisters rock formation.Overall, I highly recommend the Fairmont Resort in Leura for anyone looking for a luxurious and unforgettable stay in the Blue Mountains. The combination of the grand and beautiful location, the amazing dining experience, and the luxurious accommodations make it a must-visit destination. I can't wait to return!

I came here with my son and it was fantastic! When we got there we asked the concierge to get our luggage from our car, they were very kind. Reception allowed us to check in a little bit early which is was great. The rooms were clean and modern. The Fairmont has many facilities; a pool, sport courts, ice skating rink and more which are suitable for families. Food is great and there is a breakfast buffet. The Fairmont is close to scenic world which is amazing.I definitely recommend this place.

I stayed in this property for three days and had a terrible experience with the front desk right at the moment we checked in. Just in the reception when we checked in we encountered a rude receptionist who made us feel very unwelcome for some reason, didn’t bothered to explain anything that the hotel had to offer and if asked any question he was very rude in replying and the front desk team mostly all the male members were really rude. We called the reception asking for glasses they told us that would be sent which never arrived and after that when we tried calling multiple times but with no luck they didn’t responded our calls at all. After a while we thought they might really be busy so went downstairs ourself and politely asked the receptionist to send two water glasses to our room. The receptionist just mentioned he would send it again that never arrived. The second day we had to make a reservation for a dinner at the restaurant and again had to encounter a rude receptionist who gave a mini anxiety when he noted our name for the restaurant booking.However, apart from the bad experience from the reception the concierge team had all our hearts, they were very friendly and helpful. Also, the restaurant team members were really nice. Apart from the rude receptionist rest were all good. It’s a sad thing that being in a front house and someone who’s suppose to represent the hotel acts so unprofessional which is a downside.

Amazing hotel!!! Amazing staffs!!I left an item in the room when checked out, and upon calling that night, the reception confirmed that Housekeeping found it (recorded on computer). They sent it to my home and a week later it arrived!!Bless be the staffs who worked in this hotel. They are dedicated, kind and helpful <3We Stayed in Jamieson wing L2.I asked for advance request of a room with mountain / valley view. So eventhough my request didn't pop up on the computer, the check in lady explained the description of the view of our prospective room.She'll make sure we still have a view of the valley looking out of our room. (Eventhough ours is a 'standard' room).We really recommend to get a room with a view into the valley.It made an amazing sight in the morning, with the fog cloud gathering up inside the valley, giving impression that you are ABOVE THE CLOUD!!Maybe ask for L4 next time, as the view will be even better higher up.I wouldn't recommend Courtyard room as it is in lower ground and it might not have the Valley view.Unless you have a dog... which would be amazing to bring fluffy.One dog owner took his dog for a run at the back yard (facing his courtyard).The grass yard has the view of the valley too.AMazing sight in the morning.Breakfast by the windows is a great start in the morning.The menu is the usual bacon egg etc..The Shakshuka is a great variation to have for poached eggs.Well done!Fresh fruits and really nice pastries.Restaurant staffs are really helpful. Even helping us to move closer to the window looking at the nice view.They informed you when the buffet is about to close within 15 min, so you can take food before closing up.The gym location is not what the map says. Apparently accross the parking lot. You will get wet when it rained.The swimming pool is a warm 26C. However the demountable wall is not properly insulated and it's a pretty cold room in winter.However there are heaps of pool towel and there are several showers within steps to the pool, which you could jump in and have a really hot shower.We didn't end up eating in the restaurant, but the bar lounge is really cozy with a fire place. The food price in the lounge ismore reasonable on par with the cafe price standard.The location is near Sublime point.About 20min walk to the lookout, or 2 min drive.A bit far from the shops.Thus a car is needed to get there, or if you want to dine at the restaurants near the mall.For a family with kids, I really recommend to ask for a room in Megalong Wing Level 2. That's where the indoor pool and kids games rooms are. It is also where the outdoor pool, Tennis court, outdoor gym, outdoor playground and maze is. There is a horse stable next to the hotel which kids can hire a pony. There is a free ice skating lesson if you ice skate there too.So many activities for kids!Would recommend this hotel to any families.We would love to come back again.

I have been to the Fairmont about 5 years ago for a work event and thought it very good then. I thought my family would enjoy a stay there after the experience and so booked for 4 nights. The staff were all very nice and accommodating in both instances and were grappling with a large amount of guests over the Easter holiday period. The grounds are picturesque and the large window looking over the mountains is breathtaking. I thought there were very good facilities for young families and I think this is where they are seeming to pitch their market now. Staying in a peek period of school holidays isn't conducive to a peaceful break I've decided and was probably a bit foolish to think it would be. My reason for 4 stars is that there is very little sound proofing from walls of rooms, menus are a little bit limited and rooms are in need of a revamp. I do think the staff there are trying their absolute best in some difficult circumstances.

Initially as we walked up to reception, it was evident of how busy the hotel was. There was a bit of wait in line before reception were able to assist. Some people in the lines were frustrated and took out the anger on the employees (which I disagreed with and made a point to ensure they were doing a good job and not to listen to the angry people). Shout out to Marcus who was wonderfully welcoming and accommodating to my family (especially my kids)Once we checked-in, i was lucky to meet Adil (one of the concierges) who took our bags to our room and provided many attractions and things to do during our stay at the Resort. He was a gentlemen and very helpful.Yes, the hotel is old. However, the rooms are relatively updated, large and comfortable. So if you can see past the outdated decor or small cracks and crevices around the place.. then you'll be fine and actually enjoy your stay. It would be nice if the fireplace area near the rear facade is open to all hotel guests (not just guests dining at the restaurants)The resort is extremely kid-friendly with many options for the kids such as:- ice rink- indoor pool, spa and sauna- outdoor pool- horse riding- garden maze- basketball and tennis courts- arcade rooms- kids play areasAs you can see.. there is no reason to be bored here.Overall, we really enjoyed our stay and we intend to stay here for all our future trips to the Blue Mountains.Thank you!

Great service, great food, good accomodation. If you have kids between 1 and 16 years - go here!We usually stay 3 nights, and don’t leave. You don’t need to! EVERYTHING you need is there:- 2 x indoor Kids play areas- Amusement / Arcade game areas- Mirror maze- Indoor and outdoor pools- Indoor cinema- Kids Train ride that goes around grounds- Path to scooter / bike ride around grounds- School holiday programs (April 2023 was, Face Painting, magic show, balloon show, outdoor Games in undercover marquee ).- plenty of restaurants to choose from! (Golf club Bistro is our favourite with kids).- Pony Rides (Additional $)- Tree Top Adventure Climb (Additional $)- NEW ICE RINK! (Additional $)As a mum of 3 kids under 7, I want our holidays to be as stress free and easy as possible. The Fairmont gives us this. By having everything in the one place, I don’t need to worry about getting in/ out car, packing baby bags, wondering what to feed them, or what activity to do.By far, the best holiday place for families.And if you REALLY feel the need to leave, catch the Blue Mountains explorer bus from right out front the door, or short drive into Leura for Terracotta Scones!