VIC Medical Doctors Northcote

I have been sick for the past five days. I held off on going to the doctor because I thought I'd get better with rest, water, and vitamins.Most all clinics were closed, as it is Sunday, but VIC Medical Doctors Northcote came through. I called at around 11:30, and was in the clinic by 1:10 for an appointment. I saw Ali. He was kind and personable.He saw some fluid in my ear canal, so he prescribed antibiotics and a nasal spray to get rid of as many germs as possible, so my sinuses can clear up. I went to the Chemist Warehouse right down the road to pick up my prescriptions and should recover soon.

All about money ..I’ve been coming to your clinic for a while which has been great and very convenient drs and staff been lovely but unfortunately last Thursday I had the worst service. I walked in there with my sick brother and was told by a receptionist who was very rude & unprofessional that the doctors are busy & we cannot be seen. She saw how sick my brother was all she did was refunded to even check if the doctor was able to see my brother. But she decided to refer us to another clinic ( she works at ) who trades till late, which is just so unprofessional advertising clinics that way I wasn’t happy with the attitude & the treatment I got. Reception staff need to have manners & professionalism. That just proved doctors have zero care factor. So unprofessional I didn’t want to be referred to another clinic I came there because that’s my usual doctor, not to be rejected by a rude unprofessional receptionist.I would appreciate if this can be taken serious. As at this point I am very disappointed & distressed.Thanks for your time.Regards

Sadly the only place that i could get an appointment on a Sunday.The receptionist called right before my appointment, while I was en route. She asked me questions I had already answered at the time I made the booking. I told her it was not a great practice to be calling people this close to their appts for a pointless reason, as people might very well be driving to their appt! She didn't seem to get it. Maybe a policy review. On arrival the receptionists very quietly spoken, mumbling, basically I couldn't hear her and had to lean down to the gap under the perspex, so not really much point having the perspex screen their if we're going to interact that way...

Doctor was lovely, took time his time and did not rush. I didnt have to wait at all and it was a nice atmosphere.

My stay in Melbourne had suddenly been extended & I was going to run out of my prescription drugs. I had receive emailed copies of my prescriptions but having the original prescriptions posted to Melbourne would have taken too long. Luckily I was able to obtain an appointment at the clinic and the Doctor was able to write new prescriptions for me. This was after he questioned me regarding my medical history and checking my blood pressure pulse etc. I must admit I was in a bit of a panic and he was very sympathetic & was able to calm meI was very impressed with the sympathetic attitude of the receptionist and the Doctor.

The doctors here and the reception staff are very kind and understanding. The service is fast and you feel very well taken care of regarding your concerns

The Telehealth prices are way too expensive and for some reason having a health care card only matters if I go into the clinic (which I wasn’t allowed to because I have covid symptoms). However the doctor I spoke with was very professional and helped me so much with my concerns, she was a really lovely lady.

Great stuff! Actually walked past and ducked in on a whim with some fairly specific questions, looking for advice and not expecting to get an appointment. Got one the next morning and was prescribed exactly what I needed by a great doc. The front of house girls were also very helpful and friendly. 15 minute wait time was nothing for me either coming from the UK... Thanks

I started to go to this practice and see Thiloma Gunasekare because my usual doctors are very busy post covid. I am so delighted to have found her she is incredibly competent, thorough and really kind. I have very high standards as have had extremely good general practitioners for a long time now and am delighted to say I'll be happy for her to be my personal GP ongoing

I fell and ran head first into a door jamb. The blood and the wound looked nasty so I went to the doctor, Dr Ali was as gentle as you can be for a head wound, which aren't fun when it comes to needles. I've only just returned to Melbourne, and feel like I've found a competent and re-assuring doctor., Sadly they don't bulk bill which I feel like I need, but I can get reasonable rebate.