Jimboomba Pharmacy Medical Centre

I have only ever been to this practice twice and both times I have left extremely disappointed. The first time I presented with a health matter relating to breastfeeding only to have the male doctor refuse to examine me and recommend I see a female doctor. The second time, my husband I both had negative Rapid Antigen Test results but were told by the doctor that we “definitely” had COVID, rather than acknowledging the non-COVID related symptoms we did have. For a practice where you are required to pay a private billing fee (that is not cheap by any means), the staff and services need a massive improvement. I will not be recommending this surgery to anyone genuinely concerned for their health.

I would give zero star if I could, I had been to this Medical Centre for over 5 years but now I'm never coming back. I was not informed that I would have to pay a fee when I called them for booing my phone appointment. If I was informed about it, I would not made an appointment then went to another bulked billing Medical Centre. Also, a receptionist rang me after I had phone appointment in order to pay a fee via phone, but I said I wasn't informed that I had to pay why I had to pay. She said she called me before my appointment, but she said I didn't answer the phone. To be honest I didn't get any missed calls from anyone before my appointment. So, she said I had to pay it because I had cold symptoms. Why didn't she inform me when I call for booking? Also, I didn't get any missed calls before my appointment. Hopefully, my feedback becomes improving for the centre in the future. I'm very disappointed for doing this.

I have seen Dr Dev and Dr Snya both. They both are very caring Dr’s. Referred me to specialist promptly and further procedures completed immediately. Follow up meeting with Dr Dev was really good. He explained the findings really well and in simple terms so I could understand. Happy to continue seeing Dr Dev and other Dr’s at the clinic.

I've been coming to this practice for quite some time. Really impressed with the professionalism of their staff and the doctors. Dr Snya is my mom's doctor, and my mom has nothing but praise for her. She acted quickly when her cancer was diagnosed and got us into the best specialists care. I'll highly recommend this practice!!

Friendly and very professional staff. Dr Snya Chadha was exceptionally good and very compassionate during my visit to the practice. Had been visiting the practice for last year and half and have always received best care and treatment

Love my doctor but after today I’m never coming back.I was not informed that I would have to pay a $225 fee for an iron infusion on the day I booked in (I would’ve definitely remembered a fee like that if I was told and I never would’ve booked it if I knew so when I went for my appointment today I was told I had too, I told them I was not informed about this and I was fine with paying cause I legit just brought the injection which was $30 and I just said to them that they need to be making sure they are informing patients of the fees at time of booking.I then proceeded to sit down and I could hear the receptionist speaking to the other receptionist saying “she apparently wasn’t told about the fee” and the other one said “no we definitely would’ve told her” in a very rude voice, mind you none of these ladies were the ones who booked me in. Honestly I felt that was completely rude and inappropriate and never will I ever be returning.

Highly recommended medical centre. Staff professional, facilities top class, doctors patient, caring and genuinely concerned for your health. What else can you ask for. Unfortunately due to Medicare debacles, just like all other medical centres, they are also now a mixed billing practice but would happily pay to see Dr Snya at the practice. I was suffering from ailments from a long time and Dr Snya was the only doctor I met who thought outside the box and helped me get out of the rut. She is brilliant and highly recommend her.

Greedy Medicare ScammersQuoted over $130 for a consultation as my child hasn't been sick enough to visit in 12 months, so now we'll be hit with a new patients fee.Been going to this surgery for 10 years. But wait, the receptionist said well get a portion of it back claiming it through Medicare, just ripping us taxpayers off.They have always been greedy, phone call follow-ups on results that don't matter, nothing to talk about. They need to be investigated for Medicare fraud!!!Won't be back

Always friendly and helpful (even when prescription isn’t available immediately; OMG I sometimes forget to go timely for a new prescription)

A referral was sent DIRECTLY to the pedatrician here back in JUNE 2022.I double sent the same referral back 10 days later to ADMIN with sub heading ATTN (Pedatrician name) in June myself to ensure they received itI then had to pay $50 to see a doctor to explain that I had a referral letter to see pedartrician and wanting to be on a wait list.Yep yep yep OK.It has been 8 months and I called to see how we are progressing on the wait list only to be told she isn't taking new clients when she would have received the referral directly herself to tell us. If admin forwarded my emails, that's two she would have got again not to be told.We have been let down in all regards.Now having to find another one and wait again.For a pedatrician to refer me directly there, for me to follow up with the referral again, have a dr appointment stating I wanted to see pedatrician to then be told I had to call.Seriously....I did everything.