Mounties Health & Fitness

I joint this Gym few months ago, Management and most staff members are an absolute JOKE, lack of communication, horrible customer service, terrible services, hygiene is ZERO, gym Machines most are unsafe, I don't usually mention names; but I have for sake of future improvement purposes, those staff are: Kim and Wendy, including another staff member which not sure what her name is, but we see her nearly naked in training zone (excuse my description description)Steaming Room; those ladies spending hours there talking loud as hell, no considerations for others, not to mention the filth in there)Bathroom are nothing but a nightmare.Very Pricy with useless services and horrible managementI will consider cancelling my and my other friends who made them to sign up with me, in the near future if no improvementsIn a mean time I Will NEVER recommend this Gym to anyone before the management and staff removed from there, and extra cleaning considerations taken in place.Thank you

This is my regular stop in after a gym workout and early morning swim. Small discount offered for members. Food is always gourmet quality and coffee is great! Service always with a smile!

The gym is large and have a range of equipment both in cardio and for people wanting to use weights. Though gym etiquette is really bad here, as when people use the weights they never return it to its original areas so we'll have to go look for it. There is no gym staff on the floor that tidies up and replaces the weights back or reminds the patrons to either.They recently replaced all their cardio machines which is great. The change rooms are large however all the lockers needs to be replaced as half the lockers do no work anyway. The classes have been cut in half now and also the childcare facility has been closed so mothers with young children can not attend the gym anymore. It's not worth going to this gym anymore, and it seem that Mounties do not care about their gym patrons anymore also.

My credit card got expired, and already went to reception to update my new card information since December, and today February 15, the receptionist said I have over due payment, so they just extra charge me for the late payment. I have no idea why they didn’t contact or called or texted me that my card got rejected in December????why they just wait for few month and charge you extra for late payment? What a joke!!!!!

By far the best gym I've been to. New gear. Big gym. Almost never to to wait go get on a bench/machine. Also great vibe. Especially for those wanting to really commit to gym. One thing though. Pls fix the lockers. Some don't lock, some are broken. They do need TLC.

Nice friendly staff, especially on reception.Only issue I have is the Pool, there needs to be CLEAR SIGNS outlining what each lane is to be used for.There are a lot of people in the swimming lanes not doing any swimming at all, just floating around on noodles, getting in lap swimmers way, bouncing around and doing everything but actually swimming and are extremely rude when you remind them of the pool rules.......Word of advice to management, please put up lane signs at the pool as follows:- 1st & 2nd Lanes: Walking /Leisure- 3rd Lane: Slow- 4th Lane: Medium- 5th Lane: Medium- 6th Lane: FastP.S Fix the lockers please :)

They only got 2 gym instructors. One contact me to say that he now lives in the Gold and could do on line personal training. The other one never contacted me. I've cancelled the gym membership before I even started. Thanks for nothing. Now I've join Plus Fitness at Wetherill Park and it was the best ever move

Went to this gym for about 3 years due a friend who I use to train with and the very generous corporate rate.Gym is quite large and has a massive range of equipment, however it does really get packed on weeknights before 9pm. They also get quite busy in the morning on weekends.The gym isn't 24/7 which is highly inconvenient for me especially as i work in the city. If i work late I won't have a change to go to the gym as they close at 10pm on weekdays or 7pm on weekends.The staff are friendly and don't have much qualms about them. They might be a bit lenient on the rules though as many people don't use towels, leave weights everywhere including in the middle of the floor or even throw weights quite loudly and get away with it.The crowd is quite mixed with a lot of older people and the younger crowd. As mentioned above a lot of people here lack gym etiquette and was one of my big pet peeves at the place.The bathroom/change rooms are quite large but once again the people ruin it by thinking its their personal bathroom such as shaving their body hair and the like.The lockers are nice and secure with its in built electronic lock where you don't have to bring you own personal lock. Sometimes they do act up and you need to call staff but its relatively quick and easy.They also have a pool and classes which i never went to but some people will find value in it. They have spin classes which i use to do at my old gym but the times are just not convenient enough.I switched to a 24/7 gym chain closer to home, while it doesn't have much of the equipment at mounties which i have adapted to, i certainly feel more motivated now due to the proximity and convenience as I can attend anytime with multiple locations.I give it 4 stars overall but if it wasn't for the corporate rate I would probably give it 3.

Great place to train, with 24/7 access to most areas and with plenty of space. There a great range of cardio equipment, pinloaded machines and free weights. They have 4 studios for classes, and have an extensive timetable that's great for everyone.This site includes a pool (accessible during staff hours for safety) and is part of the membership, which is awesome.The only down side as of today is that the pinloaded machines are starting to age. However I'm sure they will replace soon.All the cardiovascular equipment has been replaced in December 2021 with the top of the range equipment.Bathroom/ locker room is spacious with many areas (speaking for mens room, assuming similar for females, my wife said it was nice). There's plenty of lockers...like heaps!!!!! With electronic pin lock so anyone can use.There's even a sauna, though I haven't had the chance to try this yet. It does look a little small.Overall I'm very happy so far with the gym.There are a few membership options available to allow for flexibility of your lifestyles.If you are interested, come in and speak to the friendly staff (they are really happy and helpful) and take the 3 day free trial membership.HIGHLY RECOMMEND!

Use to be a good gym but not anymore. No wonder all the good instructors are gone. Good Classes are so less and less every day.