Arties Music Aspley

Struck a Social ChordAlthough I had always wanted to buy a guitar, and having sold one to survive that my Aunty gave to me a long time ago, I never really seemed to muster up the courage to step into a music store to check it out.Ultimately I decided that a guitar would bring me much joy, being a single human (but a cat, bird, and plant father), and if I managed to become good at it, it would most certainly bring others joy by listening to good music.When I finally decided to purchase a guitar against the guilt that I felt for spending money, I walked into Arties at Aspley to have a chat to the team.Honestly, they couldn't have been more polite about me being a complete novice when it comes to purchasing a musical instrument.The three gentlemen in the store all worked cohesively with each other, and as I found out later, it turns out that they have no store manager. They seem to all be at the same level and manage the business effectively as if it were their own.And it shows!If this strategy works well, then perhaps we need multiple Prime Ministers so they can all keep each other accountable?This is not the place where you will find a pushy sales person breathing down your neck, it's more of a casual, relaxed atmosphere, that allows the everyday rising star, or professional artiste" to explore the store in their own time and in their own good measure.Feeling as though I was born at a disadvantage because of my height

Travelled from the other side of town to try a specific guitar they had in stock. After minutes of arriving they shut the doors and kicked us out despite their opening hours stating they close at 3, this was around 12. An attendant was getting ready for me the plug the guitar in to try but the Manager said nope you need to leave right now, no explanation given. Was ready to buy the guitar just wanted to try it, was treated like our patronage meant nothing, terrible customer service.

Not only do they have a great selection of supplies and support the customer service is amazing. I went in needing a cable for my new guitar, not really knowing much about guitars and was helped so much. When I said I couldn’t afford the cheapest (I was a dollar off) they had they gave me a lowered price. Upset I didn’t get the man’s name that helped me but I am so grateful to the team.

Best in the biz! The team really know their stuff, and are more than helpful with every request.

Mike is a great salesmen, he is helpful friendly and full of knowledge about the many musical instruments and is willing to go the extra mile to help out customers

I came here looking for gear to help with get a certain sound on my amp and the people here were so helpful and charming. the service from staff is the best i've ever seen in my life. they helped me with my problem and even found a better solution that saved me $20, i'd recommend to anyone interested in music.

This is one of the best independent music stores I've ever been to. The team are always friendly and helpful and even gave my 2 year old a personal demo of some guitars on one visit, and let him 'play' the electric drums on another.I can see us buying plenty more bits and pieces of gear and instruments here, especially over the next 10 years as the kids start to learn properly.

Purchased a PRS from Elliot today and was very happy with his service, The shop has a great range of guitars and service personal all very nice to deal with.. Got home and started playing and it's perfect.Thank you for a great experience.