New Homes WA

These guys target new home buyers and those with little to no experience, and capitalise on it.Very poor quality materials used, prime group charges a premier price and installs the cheapest option.Had a Variation forced on me for double brick to be changed to brick vineer for 9.5k or stay on double brick but the price will be an extra 22.5k.One of the rare times you'd have seen a grown man curl up and cry. We all know why they did it, doesn't take rocket surgery.Once they have your first stage payment customer service goes out the window and you feel trapped.My rep quit after the first few months and I had to build the next two years without a building rep from their company so... zero communication unless they were asking for stage payments.

I would recommend this company. We were unhappy with our treatment, the communication, the overall quality of the build, just everything. Our dream to build our first home was ruined

My build with New Homes WA was everything as expected and more! just like every other builder in Perth they also experienced issues during covid, but they responded to me and addressed any concerns in a timely and reasonable manner when communicating through the appropriate channels. I could understand there was a lot of things outside of their control. But they did their best and now my build is complete and I am extremely happy with it!Thanks to Chris Moore my sales consultant and their management Karl and Adam for keeping me updated through the process. I am very happy with the build and quality including service.

Despite the turbulent times in the building industry, New Homes WA exceeded our expectations. They handled any issues and problems quickly ensuring our home wasn't excessively delayed. Our sales rep Chris was exceptional, always keeping us in the loop and easing our concerns. I can't recommend New Homes WA highly enough!

New Homes WA turned what could have been a challenging building experience into a dream. Despite the industry-wide difficulties with delays and shortages, their strong management and persistent efforts ensured we faced minimum disruptions. A big shout out to Ryan. who stayed in constant communication, answering all our queries promptly. Five stars well deserved!

Just want to say a big thank you to Ryan Smith for helping during the process of building my first home. Would highly recommend him to anyone who is wanting to build and again thank you new homes wa for the smooth process so far

New Homes WA have been brilliant! Like all builders during this time, the delays were frustrating but Marty was constantly in touch, making sure we knew what was going on. Now we're in, it was worth the wait!