Paradise Motel Mackay

I work night shift, checked in and tried sleeping from 3pm-2amDon’t think my eyes closed longer than 10 minutes.Walls are like paper could hear people screaming at each other and yelling at kids all afternoon and night sounded like a fight happened outside my room door around 11pm could still hear people talking loudly and constant cursing at 2am when I left for work.Loud footsteps running up and down the concrete balcony all night and people coming in and out of the rooms constantly nocking on doors sounding like they are at my door.Now I’ve got a 8 hour shift and a 4 hour drive home after with no sleep, not happy.Overall room wasn’t too bad other then atmosphere and loud residents when I was told sleeping through the day wouldn’t be a problem.Would not recommend

This place is definitely not Paradise, the pictures displayed on website are quite deceiving and misleading especially if you are travelling long distances only to arrive to something quite the opposite to paradise . The room had a strong smell of cigarette and something else I couldn’t quite put my finger on, which is not ideal when your kids have asthma. Definitely not recommend for families with young children. Our family couldn’t stay here we continued on with our travels. The manager on-site was polite and did mention that if it got rowdy to call her and she could control the noise, we didn’t want to take the risk.

DO NOT STAY AT THIS MOTEL IT IS DISGUSTINGI would not recommend this motel to anyone, the ceiling of the room was covered in mould, the room smelt of a horrible smell from mould & cigarette smoke. The bed sheets were covered in stains, the beds were that old that you could feel the springs in your back as you laid on them, they should be taken to the tip. The smoke detector for the room had fallen off the wall at one stage & was just thrown in the cupboard, not very safe? The shower & toilet was not a nice experience to use either. I only stayed the night as I checked in at 10pm & had no option of finding other accommodation, I could not leave quick enough the next morning. I can’t believe the council have not shut this motel down. The people running this motel should be ashamed of themselves. There is nothing paradise about this motel at all.

Great place room are spacious. Bathroom was bigger than the acom was living in as chef in local staff village.

The room was cramped and dark. The aircon didn't work, no matter the configuration of the windows. I don't care that it was old, but it was dirty, there was an old cigarette but in the shower. They then asked for a handy man to enter to fix the bed I had just payed to sleep on before checkout time. It was cheap. It would have been nice if it was at least cheap and clean.

Don’t waste your time or money just keep driving or sleep in your car. Extremely noisey and even a door was broken down in the middle of the night. Manager’s did nothing was about to call the police what a disgrace

I couldn't believe it when I just saw the photos on the Agoda website where I found this motel it's amazingly nice and very neat looking so I just chose this motel to stay my family for a night that cost $107 in Agoda and when I called the motel they changed the price to $117.60 I can't believe that the owner can easily put up the price after few seconds that I called up then I have no choice to booked in then when we arrived at the hotel the room is not prepared to check in had to wait an hour be in the room and the information that they given was wrong in Agoda it says the check in is 12:00 pm but the real check in is 1:00 pm so we're not expecting this then when were in the room were so shock of the inside of the room because it is not looks like what is in the advertisement of Agoda. I will show you the pictures so that I have proof of what is the difference from the advertising picture posted by Agoda the real one is a false advertisement. When we have one foot in the door we want to leave immediately because it's not the room that we expected but we can't refund it anymore because of the policy that they have. So I just warn you fellow people don't ever book this motel because you will regret doing so, yes it is close to the heart of the city but it's not worth even booking for. Paint is coming off the wall, the ceiling and the lock is broken in the toilet door, the floor is very sticky and we will never be booked with this motel anymore.

Family with kids - STAY AWAY FROM THIS MOTEL.Don't book by looking photos, the condition of the motel and rooms not even close to what it's look like in the photos.I booked for 2 night stay, didn't stay for 2nd night. Keys for room were left under the mat in front of the room, without any info, when we checked in at 8pm, despite check-in time is from 2pm till 10pm. As soon as we parked the car, there was cigarette smell everywhere, a damaged car parked in the parking. I still managed one night stay but in the morning, I have been told by the manager by knocking door in the morning at 8am that pest control has been booked and I have to be out of the room for 10min and can get back in after 5min?? Pest control was booked in the middle of my stay??? I had 2 kids and were told that it was ok to get back in the room in 5min??? That's it, we took all the stuff and left the keys. Didn't even bother to talk. Worst hotel stay, I experienced ever.

How do you compare $88/'n to $300/night. While this was a traditional experience, it was fantastically clean and you had everything you needed. Thank you for being available in our rural town.

Checked in at 2pm , managers having a party it's now 9pm still partying. New management you say to improve your motel? Bad language fighting amongst themselves with infants, music blaring several people at managers residence. Not a good look so worried my car is not safe because managers are all drunk. If the owner reads my comments your choice of managers was a bad decision and you need to address these issues will not be staying again