Well Placed Care | Independent Aged Care Consultant and Advocacy

Pauline gave great advice and acted fast. Her insightful questions resulted in us finding a superb facility from the three chosen for us to visit. The room she secured fitted the brief perfectly. Pauline's service also assisted as we navigated the admissions process. Don't do it on your own! Pauline's inside knowledge is valuable, potentially saving a lot of time and money. I highly recommend engaging Well Placed Care to source the best aged care options matched to the needs of the person needing care.

Like so many other families that have a loved one with Dementia, my sisters and I had left things until they had hit crisis mode before we came to the difficult realisation that our mum could no longer live alone safely after our father passed away a few months earlier. We initially tried to find care ourselves but were soon totally confused by all the different pricing models and we were totally shocked that not all care facilities were accredited. It was also a difficult time as not all of us were at the same point in accepting that mum's care needs were greater than we could continue to provide living 4 hours away and it was then a friend introduced me to Pauline. To say that she was a god send is an understatement. Pauline not only managed to find a suitable facility conveniently located for all of us to travel too but she also was able to negotiate on price but most importantly, was able to get us all on the same page with empathy and compassion. It has been more than 4 years now since we engaged Pauline's services so this review has been a long time coming but with mum's condition deteriorating further and being able to keep her in the same facility which has now become her home, we are so very grateful for the service that Pauline provided to us all those years ago. We can not recommend Pauline's service highly enough. Thank you Pauline from all of us xxx

Pauline is fabulous and made the process and transition to aged care for my Dad so smooth. I am not sure how we would have ended up without her knowledge and advice. My Dad is in the right place, with fantastic caring staff and he is happy. Thank You Pauline for all you did for my family.

Pauline was absolutely amazing!!! Aged Care is extremely hard to navigate and she made us seamless for my family and I to understand.I would highly recommend her to anyone placing a loved one.

Pauline was a pleasure to work with during a very difficult and emotional time for our family. Pauline is extremely knowledgeable, compassionate and caring and really took the time to understand our needs thoroughly. Highly recommend her!

A very big thank you to Pauline of Well Placed Care for her exceptional five star service. It is often a difficult and stressful journey navigating aged care, but Pauline makes that journey so much easier and less stressful. My father and I are so grateful we had Pauline on our team. Thank you for your wonderful help in placing my mum!

We engaged Pauline to assist in finding a home for my Mum who had not quite adjusted to the idea of moving into aged care. Pauline was extremely professional, moved quickly and gave us some helpful suggestions on how to manage/assist Mum through the process. She immediately identified a suitable home which we never would have found ourselves, and reduced the stress and search time enormously. We did look at other options that we had sourced, and some from Pauline, but her first advice was the right advice. Pauline also referred us to a vendors agent who is currently assisting us to sell Mum's home. I would highly recommend engaging Pauline's services to navigate the tricky transition to aged care and/or find the most suitable home.

Pauline has ben recommended by my accountant to place my wife in a old age home.Pauline was most helpful and explained the process to me , as well as brokering a excellent outcome .Thank you Pauline

We highly recommend Well Placed Care and Pauline's unique blend of professionalism, kindness and caring. We live abroad and in all zoom and in-person meetings, Pauline was both attentive and no-nonsense in narrowing down the issues and needs.She was able to place our mother and her partner very swiftly in a beautiful home which suited them down to a T. Her deep understanding of the industry and insider's knowledge helped us on all fronts, including the site visits, the room match and the admissions process itself. I was personally extremely impressed with her skills in handling a wide range of complex personalities.We couldn't believe how easeful the whole process was given that we had heard from many friends and family that this would be a very complicated landscape to navigate.Thank you Pauline for going way beyond our expectations and ensuring peace of mind for all of us with your lovely calm clarity.