Hyperdome Medical Centre

Dr George is one of the best doctors I've ever had. He listens to whatever symptoms I have, he takes me seriously, he trusts me & he treats my symptoms. Dr Lau is also an excellent doctor again she listens, takes me seriously & trusts me then treats my symptoms. I highly recommend these two doctors within the surgery.

Telehealth was amazing - even though there was a delay the dr answered all my questions. Where it all went pear shaped was after the appointment.Was supposed to get a script and med cert sent via email - attempted to contact the reception desk from 4pm (3 hours after my appt) when all calls diverted to the voicemail saying the clinic was closed. Huh? Doesn’t it shut at 5:30pm?Attempted to contact via emergency - he said he would send the reception a message. No response.Attempted via Westfield concierge who took my mb number to the reception and requested a call back. It’s now 5:33pm and there was no call, email or message.Try submitting a webform to their complaints and getting past the name field - what an absolute joke. And to think I PAID FOR THIS SERVICE.So now I have to wait until tomorrow for someone to send me my script for antibiotics - thank you guys, amazing service, you really set the bar.Update 26/6/23 7pm - Thank you to the practice manager who resolved my concerns tonight. I was able to pick up the script and get my medication from my local chemist. Amended my rating.

My doctor was Bhavesh. What an amazing doctor and person. From the first time I met him I felt comfortable, at ease and able to discuss just about anything with him. He was there for me throughout my cancer journey and did everything he could to help. I had been waiting years to find a doctor like Bhavesh. Very sad to see him leave the practice.

I took my eleven year old son to see Dr Chun Fai Wong and we both commented on how lovely he was. Softly spoken, caring, and gentle.

Dr George is awesome he is so thorough and takes the time to listen to his patients. He is kind and caring and very knowledgeable.Also to the reception girls. I don't know all their names but very friendly service from Ashleigh, Simu and Ali.

Dr George was amazing, very kind and helpful. Will definitely be coming to him again! The staff was also helpful over the phone.

I like the staff and friendliness and also very pleased to seeDr A Lau when needed. She is professional, attentive and helpful.Very nice to be greeted with a friendly smile on arrival.

New to Canberra, and looking for a GP in the area. I was recommended Hyperdome by family members.I phoned reception this afternoon looking for information about the doctors, and although they were about to close the receptionist was very helpful and polite (and patient, I do rattle on!). A wonderful first impression, and will definitely be booking in.

I've been coming here for 4 years and have never considered going elsewhere. My doctor is fabulous and has always displayed both a kind and measured approach to my care. This practice has moved gradually away from bulk billing but the transition was clearly communicated and gradually implemented. Yes, I've waited for my appointment occasionally but my doctor sometimes takes extra time with me when necessary so it works out in the end. The one star reviews based solely on this minor inconvenience are unfair.

What an amazing experience visiting a GP here in Canberra. It was my first visit to Hyperdome.The receptionist was very helpful. Valerie if that’s right was an exceptional GP. She was very professional yet kind, and comforting. She was ready to listen to her patient and provided great suggestions. Thanks Valerie.