Quick & Easy Removals

Interstate move sydney to noosaWorst move ever! The head guy spoke on his phone ear piece the whole time practically. While the other spoke to him the whole time in between not in English.They arranged us and another company involved in the move (Mark & Jason at NOOSA VAN Line I highly recommend) to be there at 8am and didn’t arrive until the 1.5 hours. We got charged for the other companies time for 1.5 hours and had to pay in advance for Q&E for their time and later were charged for the 1.5 hours the other company sat there with there ferry vehicle and labourersLost so many valuable items not through accidental damage but negligence and lack of professional care and service.I watch a very large antique mirror that had made the multiple trips fromHome to storage to here fall right behind the Removalist who had simply moved something from in front of it in the ferry vehicle. It smashed and is irreplaceable as a one off. They hadn’t even it was supported and I had it wrapped in a blanket , newspaper and cardboard box. Many boxes marked fragile were badly beaten up almost collapsed as I saw men heavy handling those. We lost 6 lamp shades as they were crumbled and even hard (not fabric) shell ones were smashed.A concrete umbrella stand was broken a whole 1/3Rd off it. A jewellery cabinet was delivered upside down!! and many items were damaged beyond repair. We have asked for compensation of only the mirror as I saw it fall behind there Removalist due to his lack of care. And for the other companies time. No refund has been offered just excuses despite going to the department of fair trading. I will let the furniture Removalist association know too and encourage all to let both departments and associations know and if you are thinking of using them don’t! They don’t care. Just greedy. “Quick & Greedy/Quick & Dodgy” should be there name. You have been warned. The cost of our move was about $5000 to move us out and $5800 to move us in and storage for a few months so I estimate we spent $15,000 and only claimed about $800 back. I WILL NEVER EVER USE AGAIN!!

Affordable, got the job done - was a pretty hard move and some of our stuff was quite bulky & heavy. They were late by a few hours however the guys were friendly and relatively quick to load the van. An appliance did break however they organised someone to come out, his name was Vee and he was amazing! It’s all fixed now and couldn’t be happier, his customer service was also awesome. Overall good company for your move with some slight hiccups.

Absolutely unprofessional business. Damaged my items, and did not act as a serious business when contacted about said damage. I am appalled at the service. Called me at 5.30 SHARP on the minute to have me pay for their service, then when I contacted about the damage to my furniture, I was ignored for 10 days. Only for them to come back and say they won't do anything because I did not buy extra insurance. Fortunately for us, there's lots of consumer rights and consumer guarantees which will not let unserious businesses like this fly. Don't book with them unless you want to deal with an unAustralian attitude and service. C - grade company with C - grade customer service.

Used Quick and Easy for a big house move from Epping to just outside Sydney. Guys arrived early, were friendly and super efficient. Packed up our large house in about an hour. Highly recommend for a trouble free move!

Don't be fooled by the name quick and easy. They are definitely not that, they are incredibly slow. Do not use this company.There is only 2 of us and we moved from a 3 bedroom townhouse into a 2 bedroom place, which was a 3 minute drive between the two places and for some reason it took them 20 minutes to complete a 3 minute journey.It took them over 10.5 hours to complete the move.The head guy was talking to someone on the phone the whole time and not in English. He was taking his time like he was on a holiday.Keep an eye on them, they take extended breaks at the back of their truck doing nothing but clocking up the hours so that they can make money off you.I should have read the reviews before I booked. They lack integrity and don't do the right thing by the customer.When I complained they said that one hurt he hand doing the move, when in fact he turned up to the job with a bandaged hand. When I told them I will be giving them a bad review they offered $250 compensation to ensure I don't write a bad review, I didn't accept their hush money, I felt it was more important to inform potential customers of what may happen to them.The worst customer experience ever !

We moved a week ago and we are still dealing with the consequences of this seriously poor job.The two were polite so in that way there was no issues.The biggest issue was the way things were literally plonked in the doorway of every room. Then everything thrown on top. Even the balcony was the same. They pulled apart all the hoses of the washing machine and we had to get replacement bits.Nothing was placed on a wall but in the doorways. The prices for this service reflects a quality operator, they were not!One of the gentleman working was not able to speak or read English he could not understand my husband. He was putting everything anywhere. When asked not to he didn’t understand.While we contacted them once I came and saw the state of the unit, they firmly put the blame on us as my husband had paid them.I could never recommend this company. I know others, including a friend who recommended them to me, have had good experiences but this was very poor and I would avoid them it’s not worth the risk.They offered to send someone out for an hour to help repack. I spent nearly 6 hours myself rearranging it.Poor service, over priced, avoid.

Amazing work by the team moving a 1BR with less than 24 hours notice and nothing was damaged at all due to the care taken.I could not recommend these guys enough.Don’t look elsewhere!!

I have moved twice with Quick and Easy in the past 2.5 years. I highly recommend this organisation. They are reliable all the way from when you make your booking and their fees for service are very reasonable.

It wasn’t quick, wasn’t easy. They use contractors. The one I got finished a 4 hour job in 7.5 hours. Don’t be tempted by their low prices. Hire a more expensive one for a fixed price, it will turn out cheaper.I had lazy amateurs with my removals job who were professional time wasters. At every obstacle they were calling their managers. They didn’t know how to manoeuvre a fridge and when I gave them suggestions, they called their manager who yelled at me for having a narrow hall. Then he threatened me that he would dump everything into my garage and leave. The people at the central office were kind.Use them at your own risk and upsize if necessary. If you end up hiring them, then mention this review and ask them to make sure you don’t get the same contractors as I did.

We must be the exception to the rule: our stuff did not fit on the vehicle provided. Time pressure meant we landed up with 3x desks, 5x chairs, 2x beds and a heap of other quite useable items on the sidewalk for council pick up. In addition, other bits and pieces of furniture that got disassembled and lost by Q&E to try make more things fit, added a trampoline (missing springs), book case (missing shelves) and a tv (now don't have a stand) to the tally of lost and left furniture.The team that moved our stuff lost their ability to understand English in the 24hrs it took to deliver and consequently left ALL 100 odd boxes in the garage as they 'could not understand' our instructions or read what was written on the boxes.The response from Q&E was disappointing. WORST MOVE EVER (We've moved a bit in our time.)AT YOUR OWN PERIL