Betta Home Living

I am not one to ever leave bad reviews but let's just say unfortunately this store deserved it. They told me they would deliver the order for me right away. It was going to take about a week. Called them multiple times to follow up, promised they would follow up and never actually called back. I had to do all the following up. Then they tell me they can no longer get the product adter 5 qeeks of waiting. I have to upgrade for a later model, which I agreed to (they confirmed it was available and I will recieve it in about a week. 2 works after and nothing, when you call them all they say is sorry let me follow it up. Sorry is not good enough when you have been waiting for 7 weeks. False promises. Avoid if you can.

Bought a fridge there. Gets delivered and it was the display fridge. Scratch on the side, compartment cracked and water already in the water dispenser. Call up. They say send us an email. Send an email. Been a week with no response.

I absolutely love this store. My first purchased with this store in regards to customer service is the best. Friendly and very easy to chat with. Will continue to buy and recommend this store.

Worst experience.I would really not recommend Betta Home living to anyone and ignore it.Had to wait more than a week for 1 appliance and store has no idea and no stock after a week of wait.They changed the store after 10days the store provided with delivery time and date. Took off and stayed home whole day but the provided time frame had passed 2 hours and they told me to wait another 2 hours as the driver is delivering another item. Well seriously???Waste of time and money.The customer service is on another level I would give 0 if I could.I had to call customer service back to cancel my order as it was really frustrating. And wait for refund I paid.

I bought a Samsung soundbar, great communication, price & quick delivery. I will deal with them again

Just a follow up to the review posted 6 weeks ago. After posting the review had 5 missed calls. Very concerned with taking the review down. Promised replacement parts and very apologetic.6 weeks later nothing. AVOID at all costs.Glad I didn't delete the review when I was asked.

I waited around for 1hour with toddler twins running around store. To process my transaction after having had to speak to manager 3 times about a gas heater. In the end got refund after almost 2 weeks as they seemed to have put in wrong bsb number while processing return. Stick with good guys or bing lee. Beware!!!

Worst experience I have ever had, Tony the sales guy is argumentative, rude and arrogant, and is incompetent of doing his work.When asked if I need their assistant in my warranty. He said yes the store does hold some obligations, but it’s too much of a work for him to go back in Fort when I can just do the work myself. Easy to take money but hard to help customers once the transactions made. I would prefer to pay a little bit extra and go with trusted companies like Harvey, bing Lee or good guys. Not worth the money. Absolute rubbish Customer Service .

Good customer service, show customers the latest of what they need to buy and compare prices with the market to make the customer satisfy. They always show the best price for your budget and give the best discount they can. Warranty is on all products. I was very happy in their service. Good luck to the stuff working there and to the customers who buy from them.