H&R Block Tax Accountants - Bendigo

They are okay

One star is even too much, so extremely disappointed in the H&R block system. I had my tax return prepared on the 27/7/22 it still has not even been lodged. My accountant doing the return has been a pleasure to deal with and so helpful and I can’t believe the stress she has been put thorough with my return from the people upstairs who don’t even deal with the clients? I can’t understand why the bosses at H&R block decided I had spent to much money setting up my business and had not earned enough to be claiming all my expenses as an offset for the following year even though I had bought in every single receipt of purchase I had. It’s been over a week since discussing the matter with my agent and again my return has still not been lodged. I can’t stress enough how much of a headache this whole tax return process has been for myself and the poor agent trying to lodge it I certainly will not be returning and do not recommend H&R block for any small business to do a return.

Average

very impersonal. don't like the booths.. can hear other people's conversations so figure they can hear mine.. shared printers so greater possibility of lost docs or shared docs..

Thanks for a great experience Zoe! You always make tax time stress free.

HR Block Bendigo offers an extremely incompetent and negligent accounting service. I had a tax meeting a month ago and was told my tax would be finalised within the following week, I received no communication. I called the next week and was lied to on the phone that it was to be finalised in the coming days, still no further communication. I have called the HR Block call centre 3 times since in the coming weeks and have received no communication since. I have never had received such shocking poor service, and will never use HR Block ever again..

Not really good

Great place to get your tax done. Patient people

The person who did my tax return did a great job, and uploaded it to head office. It then took head office 3 weeks, and a phone call from me to realise that they had NOT sent my return to the ATO. Got my tax return after FOUR weeks! Not good enough!H&R block, your branch people are great, but head office need to lift their game if they want clients to return next year