Supercheap Auto Hectorville

Staff are polite and very helpful. Customer service is key, it makes the shopping experience all the more important.

Happened to come across the path of Michael W who was more than helpful and very well versed on a range of products and options. Took the stress out of purchasing and guided me based on personal experiences that felt genuine and passionate rather than KPI related. Is quite a distance from me and wouldn't normally come back but for the service Michael offered, it will now become my go to option.

The staff at this store are always friendly and willing to help. If they don’t know an answer to a query, they find out for you. Nice store, well stocked. Staff are happy to price match competitors. Pop in and say “Hi!”

Very nice and friendly customer service. Thanks Tom for his kindness and help to find the right parts and tools.

Been buying stuff from here for about 4 years. Friendly and knowledgeable staff. Only problem I encountered was having same product category in two different locations after introducing new layout

Had bad experience dealing with female staff at the counter today 8/6/2023 around 1315 otherwise rest of the staff was very helpful and friendly.

If you need any auto parts, super cheap auto is place to go. Very helpful staff

normally they've been fine, but I ordered a bearing & hub assembly together a month and a half ago, after a week they told me that they actually didn't have the part I ordered but they could give me a part from another car that could fit mine. it arrived a long 2+ weeks later, and it turns out it was completely wrong so they reordered it again. didn't get a call from them until many weeks later (2 and a half+), apparently they called me earlier but I cross checked their number and the day they apparently called and I received no call from them. the store clerk ripped the receipt off the box of my item with no care for it and tore a large chunk off the box. just not a good sales experience overall.

I was after the hp30 oil on sale but it was out of stock , I couldn’t buy it , no other shop could deliver it to this location and they said click an collect was out of option , went there today after the sale and it’s fully stocked again for the full rrp price , what a joke

Had call from store manager to get things solve nice and quick.