Penguin Childcare Caroline Springs

My daughter attended Penguins Childcare for over 2 years and our experience was nothing short of amazing. All the staff are so caring and accommodating. They always kept me up to date with what my daughter was doing via the app and if I ever called to check in they would ease my anxiety. The manager Emma went above and beyond to always help out especially when needing extra days. The center is always so clean and tidy and the different rooms are so engaging for children. Definitely recommend.

Highly recommend this amazing centre!We have been with them since 8 years and have seen them maintain their high standards of child care services/kinder programs.The staff are knowledgeable and highly skilled. They really do treat your kids as their own and look after them with utmost care and affection.The kinder program is excellent! They prepare your child really well for school and the transition is smooth.Andrea and Emma are absolutely fabulous. They are very proactive and manage the centre exceptionally well!Once again, a special mention to the staff. Each of them is simply outstanding and it is evident across all the rooms.It's home away from home :)

I have had nothing but awful experiences with trying to get a tour at Penguin Caroline Springs. At my first phone call, Julie was immediately rude, dismissive and unhelpful and said I could only get a tour if I booked online. I then booked online and turned up with my 6 month old today. When Julie let me in, she said “you here for a tour?” and then said “before we do the tour, when are you looking to start?” I told her June or July and she bluntly told me they were fully booked and that I should have spoken to the centre before booking the tour. Which, of course I did, in which case she rudely told me to book online. She said there wasn’t any point doing the tour and gave me no indication of how long the wait list was.I’ve honestly never experienced such a rude and dismissive bedside manner in ten years of picking up and dropping off my nieces and nephews from daycare. I told Julie this had been a terrible experience as a first time mum with a small baby feeling really nervous about putting him in daycare so young. She couldn’t have cared less and I’m shocked that a centre with such positive reviews has such a low standard when it comes to the first point of contact with the centre.I’m really upset and disappointed that my first experience with any daycare has been so negative. I would have happily put him on a wait list but I’m not prepared to send my son somewhere with such rude staff.

My daughter loves Penguin Childcare and are feeling safe and secure when in care. This centre is promoting exceptional education. The management and educators are professional, reliable and responsive, they all together are very friendly, caring and enthusiastic. My child loves attending this centre, highly recommended!

My kids have been attending penguin since my oldest daughter was 3, she is now in grade 2 and my son in prep with my youngest 3 year old there still… could not be more happier with how amazing all the staff have been! ALL OF THEM! my kids love still being able to say hi when we do pick up for my youngest! A big shout out to the Amazing front desk team… Emma & Julie! Yous make my day better as well as my kids! Yous are truly amazing and glad my kids get to be lucky enough to attend penguin Caroline springs. HIGHLY RECCOMEND

We were on a wait list for penguin for over a year and having had both my daughters in care at Penguin for the last 5 years, I understand why there is a long wait list for this centre. The staff at Penguin Caroline Springs are kind, caring, compassionate and really do care about the children's development, their needs and their well being.The educators go out of their way to build a sense of community and really support a great environment for the children to learn and develop various skills. They helped build my daughters' confidence, resilience, discipline and love for learning - which went a long way to prepare my oldest daughter for school! We are very grateful for the work they did.In addition, the management staff are nothing short of phenomenal. Most recently we have been dealing with Emma and Julie who are both great at what they do and attend to parents' needs/requests efficiently and effectively.Julie has shown exemplary customer service by being very responsive to calls/emails and face-to-face enquiries. She is very understanding and always goes the extra mile to explain things clearly and follow up on anything she says she will do. She is always willing to drop what she is doing to have a chat at pick-up/drop-off and has a warm and friendly mannerism.Thank you Penguin Caroline Springs for all that you do :)

My Daughter and Son loves the educators at Penguin Childcare, they feel safe enough to run up to them and give them big cuddles. Emma, Julie and all of the educators have been nothing but helpful. They take your worries seriously and are super accomodating, my kids have learnt so much going there and love going there! They have built such good relationships with the educators making you feel at ease leaving them.

Cannot recommend this centre highly enough!! We made the move to Penguin from another centre and we have not looked back. The staff are all amazing, including Andrea and Emma who are extremely friendly, hardworking and very dedicated. The rooms have a magical feel to them that I absolutely love. My son has thrived here in such a short time. Walking in each morning to friendly faces who know my son and the small things like a scented candle prove that this centre will go above and beyond!

To anyone reading reviews on google, please only read the reviews that hold any kind on merit.. the parents that have children in this center.. I have a son that’s been at Penguins Caroline Springs for 2 years now.I encourage you to walk past the center see how happy the children are that play in the fabulous yard… see how the amazing educators interact with them and encourage them to be themselves and live there best lives. From the moment you walk in the door you are greeted by the professional management team that will have your child’s best interest at the forefront of the minds. All the management and educators are supportive, caring and helping raise your small humans so you can leave and have piece of mind. Each room has incredible educational support. Also creating a age approve sensory play and imaginative play to get your child ready to interact with there buddy’s.. Could not recommend this center more..Don’t read comments from keyboard warriors, they shouldn’t even have this kind of platform to add there hate to the world..

Penguin Childcare Caroline Springs, is 5-star. As a family who is from interstate, it is so incredibly comforting to find a Childcare centre with a group of dedicated, caring, friendly, trusting and happy staff who ultimately adore the kids. We can't speak highly of all the staff who work at Penguin Childcare Caroline Springs and the confidence and skills they are embedding into our two kids. Keep up the incredible work, we are so appreciative of all you do and thank you for everything.