The Grounds

Great food delivered warm for an early morning breakfast! Even the banana bread was ready to eat and delicious!Very prompt service and reasonably priced for an early Sunday morning run.Thank you to Kelly who managed my booking and patiently helped me select food appropriate for family members with dietary requirements.

My mate sent me some dishes cooked by this company when I had COVID. I couldn’t recommend them higher. Outstanding food quality and taste with great presentation and containers. Friendly drop off too. Thanks heaps!!

Girlfriend ordered a Cakes and Tarts Box as a surprise for my family. Unfortunately, presumably in the rush of Mother's Day, the cakes arrived with a bit of damage from delivery. Upon contacting the Grounds, Jess was exceptional in solving our problem. Full refund and replacement sent out immediately, arriving within an hour. Couldn't be happier with the way this was handled.Homemade cakes and tarts are delicious, perfect balance of sweetness, creaminess and texture.Highly recommended and thank you again Jess!

What a treat!! Ordered the small mushroom risotto with peas and brocolli side and custard tart with raspberry could. All I can say is WOW! The portions were much bigger than we expected and absolutely delicious. Will definitely order again. Thank yo

The food is actually really good and I've been a consistent regular of The Grounds Alexandria for 3 years but after the most recent incident, I've decided to take my business elsewhere.Ironically this was the only time I've been let down by the Grounds and it was the only time I really needed the food to be on time as it was a virtual celebration (embarrassingly - we were the hosts and had no food to join in with our guests).I was disappointed not that the food was late, but that I had to chase them to get an ETA and I chased them via another driver who previously delivered food to me and not via the phone number they advertise on their website/invoices (apparantly, they don't answer the phone on weekends).I totally understand that at times, these things happen and a simple phone call, text message, or even email would have been sufficient but alas, no one contacted me to advise the order would be late and as such our ordered was delivered 45 minutes after the scheduled delivery time.I host a monthly High-Tea" and have used various suppliers in the past and while I do recommend the Grounds (even if you only try them once) for the quality of food

Amazing company! ❣️I’ve used their service for years. Great cakes and great customer service.They weren’t able to reach the client and deliver the birthday cake and they send their special cake later as a gift. Thank you again and highly recommended.

Excellent as always! Thank you for the incredible boxed lunches, fresh pressed juices, grazing box - and a gem for your courier service. Planet Fitness will definitely be using The Grounds Catering again!

Absolutely messed up our Valentines night dinner which we had planned for some days.(order # 46446) We asked for delivery between 5.30pm & 7.30pm. At 7.45pm we started calling and leaving messages that we had not received our order - guess what? all the numbers rang out and no one had the decency to at least call back. The food eventually arrived just after 8.30 - thats NOT what we paid for -and then still needed at least 30 minutes to prepare. Your customer service in my opinion is non existent & needs some serious attention.

The quality and presentation of the food is fantastic - have ordered many times and am always very happy. Unfortunately I have marked down purely because of the pickup process. The Grounds is always so busy so getting in/parking, fighting your way through the crowds to the cafe is always incredibly time consuming - my most recent order had me waiting in their driveway/carpark for 25 minutes before I could even leave my car. Once I finally picked up my huge tray of food (points for having someone help carry everything to the car) I realised they hadn't included the drinks I'd ordered so had to battle my way through the crowds again to go and pick them up. Only leaving this review because I love the actual catering, but would be great if they had a pickup zone or something out the front where they could run the food out so it was a faster process!

Ordered a gorgeous cake less than a week out for the occasion I needed it for. Ordering process, cake and delivery was seamless. Also price point is very good. Highly recommend.