Western Truck Group - Toowoomba

A+++ Great Service, Very Helpful and Very Friendly Staff

Great local business, good service.

This would be the worst experience we have ever had. Our truck was left here for a week, there was a list of repairs to take place but they could not be completed in time.We explained that the truck needed to go back to work. We asked the reception person to tell the work shop to finish off what they were doing and we would be there in approx 4hrs as we were returning from a trip away and from Toowoomba we still had another 4 hour trip home. The message was not relayed to the work shop so we then had to wait another 6 hours for work to be completed. We were kindly offered by the receptionist that we had an option of packing up all parts and towing the truck home !! as if we were not angry enough. We eventually arrived home to find the diff that had been leaking was still leaking and an amber light they were so proud of fixing was not fixed at all among other things. On speaking with the manager he was not bothered by the problem and told us to return the truck in a couple of weeks. too bad. I would never recommend Western Truck Group to any one needing repairs to their fleet.

Very helpful, great service friendly staff.

Very helpful good service

Great team of guys who know their stuff.Years of industry experience. Very impressive facility also.

Friendly staff good service

Mack and VOLVO specialists, Good people, great service,

Great friendly staff, very helpful.

What a great family day at Western Truck Group with Cassie Jade Stanbury / Bohdi Bellah Free