Villa Vaucluse Apartments

Clean, self contained apartment, pool, secure parking and easy walking distance all around the Cairns CBD and to Cairns Central shopping centre.We’d stay again.

The location wasn't too bad but a good 10min walk to the esplanade. Apartment was okay with good secure lock up garage but they did not supply tea towell and dish cloth to do the dishes . The bed was extremely uncomfortable very hard. Only changed towels and bedding one a week unless you paid extra. The fridge freezer section was iced over. Frypan not cleaned properly. Stains on carpet.No tv in bedroom Bathroom ok and the use of washing machine and dryer was good.Wardrobe doors were off the rails which my husband fixed. Only one small supply of coffee and tea .Was quiet however there was construction going on next door which we were not advised of. Through the day we had to keep balcony door shut because of the noise but night time ok. Went to reception to buy soap powder as said in there book but none available.Wanted 2.50 per day to use safe in room.Overall not bad very basicWouldn't stay there again

Very nice. Not luxury, but very comfortable. Staff Yuan" was very helpful and pleasant to deal with. Very good price when we booked. We arrived early and she checked us into the room at 9am and offered to arrange a late checkout on the day we left.Would be happy to stay here again."

Booked for a 6 night stay for early Sept 2021 for 4 adults @ 2 apartments. Allocated Unit 11 on the upper level street frontage, bright and airy, clean and surprisingly quiet with little street noise.However Unit 6 on the ground level (rear) with the garden and pool view whilst the living areas were clean with all facilities functional, the state of the bedroom proved a disappointment for 2 of our team.The tracks to the wardrobe were thick with grime and dust build up. There were dried brown yellowed liquid splattered up the wall near a bed cabinet and thick dust build up around the entire wall skirting and carpet which was very obvious the area had not been cleaned in months.This was the only negative to our stay.Villa Vaucluse is central and is easy walking distance to local attractions, the esplanade, night markets, cafes, hotels, restaurants and central rail station. It provides for secure car parking remote gated and a BBQ and pool area. We had little interaction with staff other than text messaging.Overall, we would definitely stay here again as location, security and price outweighs a little dust and grime.

This is a self service type place in every sense of the words self service. Which is not a bad thing. We stayed here as a family for 4 days.Washer/dryer within the apartment,full kitchen as well. Cairns is very small so this was walking distance to everything around.You are your own housekeeper as this is a self service apartment, so you are required to throw out your own trash.I was ok with the place up until check out. Brought all our luggage down to reception at 8:30am. Checkout is at 10am someone should be at reception. But no one was there. Waited 10 minutes constantly ringing the bell by the front counter, then searched the premises, garage and outside to find someone but no one was there. Finally I CALLED the hotel number where the hotel phone started ringing right behind the visible glass partition and wow what a surprise someone comes through the closed office door to come out to answer! I then hang up my phone and the girl looks at me and realizes it was me trying to call.Clearly this girl was hiding in the office ignoring the bell,ignoring the voices of guests just outside the door trying to check out.Now I was already upset as we had a half day boat cruise to catch and running late from this check out attempt. I hand the keys back and ask if we could leave our suitcases until 2pm when we would be back to pick them up and head to the airport.The girl says NO She will be there until 12 but after that she has places to go and things to do. That 12pm would be the latest we could be back to pick up our bags. Ended up having to drag our luggage around town, on/off boats and the beach. Worst hotel service ever. Nothing I have ever experienced. I’ve stayed in $5 a night hostels with way better service and attitude.

Great place for budget conscious travelers who still want a central location and clean safe accommodations. As a single female traveler, I felt quite safe walking to and from this hotel to activities in town. Staff was fantastic. I would definitely stay here again

Decent rooms and decent location. But other than that you’re on your own here. No cleaning. You must pay for toilet paper. And the the pool is absolutely filthy. It hadn’t been cleaned once in the 6 nights we stayed.Also, despite the cleaning fee we paid, we were expected to clean the dishes before we left (which we are happy to do) but knowing that the guests before us were responsible for the cleanliness of our dishes is unsettling. You never know who had the room before you, and upon learning this info we remembered just how nasty some of the glasses and plates were. We had to do the dishes before we could even use the dishes.Basically, whoever owns this place is lazy AF. Don’t be fooled by the word “Luxury” in the name. It’s neither a villa nor luxury.PS If you have allergies, be sure to clean the AC unit filters. I had the worst allergies of my life until I cleaned them out. It was pretty damn hideous.Good luck.