Smales Jewellers Subiaco

The first time I went into Smales, Rosina treated me like family, and I knew straight away that this would be the place where I would buy my engagement ring . During the following 6 months both Rosina and Brian were truly amazing. The level of care and service they provided was outstanding. I can truly recommend Smales, and I can't wait to see Rosina and Brian again to tell them that I am now happily engaged and my partner is over the moon over the ring!

Love Smales, love the quality and how different their jewellery is. They also fixed my engagement ring and necklace, which they originally made 15 years ago in Kalgoorlie, fixed to a very high quality and I love them, thank you

What can I say.....Dina. you did everything in your power to make my rings custom to me. You were patient when I came In to have my 2 bands custom made. My now wonderful husband did an amazing job in choosing the engagement ring from Smales Karratha but I was fussy with the bands. After much discussion Dina designed the 2 bands (was meant to get married in Perth and Bali), had to change to December 2020 due to COVID but yay still got 2 bands. Love your work Dina and thank you again.

WOW, Dina and the crew are amazing. I bought a new Rolex Sky Dweller and they were awesome. Their product knowledge and service is above and beyond. Sacha has amazing knowledge of the watch range as well andI highly recommend them for their service. Keep up the good work. I'LL BE BACK.I said Ill BE BACK

Created the perfect ruby drop earrings for our 40 th anniversary. Very professional and dedicated staff, amazing jewellers!!

I have been to Smales three times now, the first time i went there the experience was simply magical. I came there without a appointment but Rosina treated me very well and to my delightful surprise Smales had Rolex models to show me. I tried on a Submariner i saw on display and then Rosina brought out a Daytona everose gold chocolate dial and i was stunned to see a Daytona in real life especially with the chocolate dial, my eyes couldn't look away as i was in disbelief, i even thought it was a dream at one point, when i put it on it fit perfectly and i jokingly said when it fits you must buy it but sadly the watch was already spoken for, after seeing the Daytona, i thought nothing next i could see would come close but then Rosina took out a yacht master 40 platinum dial and i was looking at it for awhile because before coming to the store i did some research to get a idea of what Rolex watch i would want. I looked at all the category of watches besides the yacht master because i saw the yacht master 2 and it didn't look like something i would wear so i didn't even bother clicking that was my mistake after that i left the store to think.A month later was the second time that i went to the store. I came at a later time and unfortunately Rosina wasn't there but i came back the next day to put my name down for a yacht master 40 everose gold chocolate dial. Its all thanks to Rosina that i found out about the yacht master, i love everything about it from the two tone everose gold, chocolate dial to the red writing of yacht master (red is my favourite colour) so now its time to cross my fingers and wait patiently for the call to get my dream watch.

I have never written a review in my life, but felt compelled to do so after the sensational experience I received at Smales Jewellers Subiaco.I don’t know what to comment on first... the unbelievable quality of diamonds, or the exemplary service!I’d be hard pressed to find a better quality of service than I did at Smales Jewellers. Not only did I receive unmatched service from my personal consultant, but every single staff member welcomed me with open arms, and greeted me like I had been shopping there for years. I was even given a personal touch by one of the owners, Trish, which was an extremely nice gesture that made me feel like I was more than just another customer! Also, their knowledge on each and every product made choosing the perfect engagement ring, a dream process!My personal consultant was Sacha, who is an incredibly great man! He personally emailed me after the proposal to see how it all went, and was so genuine in his praise and congratulations! I also had personal help from Rosina who is an absolute delight!! They were so genuine in their compliments and hearty in their appreciation.Lastly, the quality of diamonds and jewellery stocked at Smales Jewellers is simply world class. To have access to such quality here in Perth is fantastic and should not be overlooked!!In summary, if you’re looking for some of the worlds finest jewellery, couple with unrivalled service, I wouldn’t bother looking elsewhere; Smales Jewellers is THE place to go.From the bottom of my heart, I couldn’t thank each and every person at Smales Jewellers for making the experience an unforgettable one!They’ve got a customer for life.

I walked into Smales about 3 weeks ago and was greeted by Rosina. I was enquiring on a Swiss watch which I always wanted for the last decade but was waiting for the right time but hey, it’s always a right time to own a Swiss legendary premium watch.I have heard about Grand Seiko but never really got into any details and Rosina was extremely knowledgeable and pleasant and showed me all the different Grand Seiko. We spent about 2 hours talking about how it works, the history etc. I left without purchasing anything as I felt I need to do further research on it. It’s a watch which will be staying with me forever and I will need to know every detail and history behind it. Rosina wasn’t pushy at all and said ‘I will definitely see you soon because everyone who went away to do their research came back to purchase the Grand Seiko’. Every night since that day, I have been googling, comparing and reading all their history and their premium workmanship. If you love watches, a spring drive is something you must have!Yesterday, I went to Smales, Rosina had a big smile on her face and said ‘i knew you would come back’ - that shows her professionalism and certainly a true salesperson as she would have met many customers since than but she remembered me!! My Grand Seiko model wasn’t there but she was quick to order them and I will be receiving it very soon. I also purchased some jewellery for my wife and another Swiss watch. What an amazing day it was!If you are looking for a salesperson who is passionate, knowledgeable, not pushy - look for Rosina when you are there next.I found my watch dealer and a jeweller in the same place!Thanks Rosina and will definitely see you again! #letssupportlocalbusinessCheers,Alex

My first luxurious watch bought at Smales served by Rosina. I am amazed by the amount of knowledge Rosina is equipped with on watches and styles. She walked me through the wide range of watches available and we decided on a classic Oyster Perpetual Lady Datejust. I am absolutely in love and thrilled to secure a beautiful timeless watch at Smales. Would highly recommend if you are looking for friendly and professional service. They’ve got a wide range of other jewelry in store as well. Definitely a one stop shop for gifts.