SEM Group Queensland - Solar Installer

Amazing experience with SEM. I had purchased my units elsewhere but used SEM to do the install.After receiving 3 quotes, SEM wasn't only the best of them, but pointed out things that the others didn't see.I knew our install was going to be tough, just because of how awkward our house setup is.The two techs who turned up were on time, and stepped me through how the day was going to look. It was installing 3 big units across 2.5 floors.They were awesome.It took longer than expected but said they would come back the next morning to finish it (which was a Saturday), and they did, on time again.They also took the time to step me through each units install, how the safety switches worked and then took every bit of rubbish away.Can not fault their work, efficiency or price.

I'm not usually one to leave reviews but after my experience with SEM it'd be silly not to. From the get-go, Brett and the team were nothing but friendly and professional. They were not only fast & incredibly efficient, they delivered on their promises and the quality of work was second to none. From the initial call, to the quote and then installation of a split system A/C in my bedroom, everything was outstanding. I could not speak more highly of these guys and they'll be my #1 point of call for anything electrical in the future. To the team at SEM, can't thank you enough.

Being a bit of a novice when it comes to Solar, I needed to feel that I could put my complete trust in a Company that could clearly explain what would be the best set up for me and why, and be transparent on price. After doing research, I was led to SEM Group. On first contact with Aaron, he explained everything I needed to know. He followed up by providing me with a fully detailed tailored report for a system to suit my individual needs. At no point was there any hard sell. The communication was always helpful and to the point. This is very much an industry that you get what you pay for, so if a deal looks to good to be true, it probably is. I got a few comparison quotes, and the SEM quote was competitive. It was a fair chunk of money, but we just felt that SEM Group were the right company to go with. Installation was booked and contact was made the day before by SEM Group to confirm all was ok. The installation crew turned up at 6.45am and worked hard until 4.30pm to fit 32 panels on my roof and the inverter. They were a courteous bunch, and nothing was too much trouble for them. Everything was explained, and everything was done perfectly.Would I recommend SEM Group? 100% yes! If you want a quality system fitted to save you on your bills, if you want everything explained to you, if you want all your questions answered by people who know what they are doing, if you want promises kept and a job well done, if you want peace of mind, SEM Group are the company to use.

SEM group are a thoroughly professional company. The whole process from the outset beginning with negotiations, to ordering, booking in installation, installation process, clean up and completion progressed with an easy flow.I felt heard as a customer and my requests were treated with respect.The team arrived on time demonstrating reliability and trustworthiness. The installation was efficient and professional. This team demonstrated expertise evident in the smoothness and ease of flow in process.They went above and beyond, even repairing an existing broken roof tile they discovered.The politeness, respect, efficiency and professionalism of this team is second to none.No hesitancy in recommending them to anyone looking to install solar panels.

When I met techs Jack and Adam from SEM Group, the first thing that I was impressed by was their professional and courteous attitude, then they were on time every time, they cleaned up, explained things so I could understand what was going on, and did what they said they would do. First class service every step of the way on a problem we have had for several years that no one else could diagnose let alone fix for us - these guys nailed it on their first visit. Their knowledge of the system and issues that kept costs down, time off line to a minimum, and on top of all that, they were great guys, so we will not use anyone else other than SEM Group. You are a credit to your trade gents and with the air con here pumping like never before, the family is very happy. Cheers, Jackson

Our 8 yr old solar system became unsafe and had to be turned off, the initial installers were no longer in business. Meg at SEM was more than happy to deal with the entire warranty process on our behalf and we couldn't be more happy.On install day the crew showed up on time and had the entire old system down and new system installed and working by 1pm. The boys were friendly and kept us in the loop. I cannot tell you how amazing it was to not have to deal with any of the drama that I know I would have got if I'd had to do this process myself.If you're looking for the best team then they are right here. Thank you SEM, I will be back when we are ready for the air con install to be done.

Dealing with SEM was an amazing experience, Joss and Brett are prompt and professional at providing you with the best solution for your requirements. Their communication was clear on to the point. SEM has been in the industry for quite a long time and they instill confidence and trust in their customers and one of the reasons we chose SEM Group.The installation crew was very courteous and did a stellar job. They answered all the questions we had. The admin team are also delightful people to deal with any issues. Overall SEM group has been amazing to deal with and we highly recommend them.You can also earn Erth points which is a bonus dealing with SEM which shows they support a very good cause.

We used SEM group for an aircon upgrade & had a fantastic customers experience from start to finish. We got the advice we needed with what unit would work best for us & the installation team were thorough & professional. We were really happy with response times & how seamlessly the process came together. Will be using again for future solar/ AC needs!

Have used many AC companies and Jack & his team are far and away the best! They know what they are doing, very efficient, very good communication, priced well etc - a day and night difference compared to other companies - thanks Jack

My experience was a smooth transition. The process was very straight forward from booking, installation and final payment. The installer was first class and I could not speak highly enough about him. I highly recommend the Sem team. Great job and thankyou.