Home Unit Headquarters

It has been a pleasure dealing with Mitch and HUHQ. Mitch was always professional and prompt in actioning any requests. I wouldn't hesitate in recommending Home Unit Headquarters to anyone.

DO NOT USE THIS AGENCY. Although Mitch was a great agent during the tenancy, upon us moving out they have continued to withhold our bond with no communication what so ever from him. This is a violation of the law and unjust. Their receptionist is the only one speaking to us, telling us the agent has been sick, seems a lousy excuse to bank our bond. It's been 5 weeks now, which seems to me this agency is dodge.

I have dealt with Mitch, at a personal level, in relation to renting a property from HUHQ and the experience has been seamless. Mitch is responsive and professional and I would recommend Mitch and HUHQ to anyone wishing to rent a property. Mike Davison

We found HUHQ to be very helpful and accommodating especially Mitch who was looking after our application and had responded to my communications on a regular basis as we were relocating from another state. Our move was a smooth transition all due to the professionalism and care factor that Mitch displayed. Once again relocating, he has been there for us again. Thank You Mitch & HUHQ it's been a pleasure!

Only good feedback so far. Mitch is very professional and attentive. They were fast on processing documents, responsive and super helpful! Definitely recommend!

Update after owners response to my original post....Your response is disappointing because it is simply untrue. We did not receive ANY communication from you....no acknowledgement of our application, no return phone call and certainly no email about the outcome.Original postWe have interacted with this agency and specifically Mitchell the property manager on a number of occasions now over the past 6 months. On face value, both the agency and the Mitchell seem lovely and competent but actually dealing with them has proved thoroughly disappointing and unprofessional.Mitchell is an affable person however he is easily overwhelmed (at property inspections), isn't a strong communicator (unresponsive actually) and appears not to be able to think on his feet.The last interaction was when we placed an application for a 3 bedroom rental at $1000 per week. We were looking for a 2 year lease. We applied on the weekend after the opening. We did not receive an acknowledgement email, phone call or text! Approx Wednesday, we called them and did not even receive the courtesy of a return call.I ran into Mitchell on the street and asked him what had happened. He was clearly embarrassed and bumbled his way to an explanation - they had offered the apartment to someone else and would only contact us if the other group had decided against it or not paid the deposit.It is difficult to understand why he would not just be upfront about that through the application process.Owners make decisions for their own reasons but our credentials are strong and I now wonder if our application was even presented to them.We are a couple, no kids, no pets. We own multiple properties but are exploring living in Milsons Point / Kirribilli before we make a purchase. We are both employed in high paying roles and have ample security in terms of assets, savings etc.I would not deal with Home Unit Headquarters again for a rental or a purchase.

Great dealing with the property management team. Mitchell Vukovic was very helpful and nothing was ever too much trouble. I'd highly recommend HUHQ for anyone considering appointment of a new management team to their property.

Can't recommend HUHQ at all. Very disappointed after many years with them. In they end they even forfeited the bond when the apartment was left spotless - like new. Would never deal with them again.

Mitch provides outstanding service and goes out of his way to assist tenants. He is always accommodating and gave us a lot of very good practical advice. Thanks to Mitch, our move toa new suburb was effortless. Their approvals process is quick and straightforward. Highly recommended

Mitchell at HUHQ is a great property manager. Any issue we have encountered has been promptly fixed.Patrick MartinLavender Bay