Reliance Real Estate Melton

My partner and I had the pleasure of having , Daisy as our property manager.She was always fantastic to deal with, always responded to texts or emails.We were always very happy well looked after tenants when we were under her.

We have been using services of reliance from last few years. We have been very pleased with the services provided by daisy singh. She is responsive? Understand residential act very well.

I’m not sure how they received more than 4 stars. They are the biggest scam!! I have lost thousands of dollars because of their poor service and Knowledge. Manager doesn’t do anything because they all protect each other so you feel hopeless. I am a landlord i leased my house with them and on the exact two occasions they gave me tenants with no proper background check. In the end this has lead my property to be abandoned and my insurance company didn’t cover me because my “agent” didn’t notify me the tenant didn’t renew the contract and of course I wasn’t aware of this. Which means I am not eligible to file a claim for over 6 months for lost of income.Please stay away and avoid them at any costs!! Daisy Singh who managed my property ( DO NOT go there ) she doesn’t know anything about real estate or the law itself.Don’t ever trust them!! Please do your research before you go in business with them. Biggest scam

Will NEVER use Reliance again.Thankfully we are out of the house now.Moved into a unit that was so dirty I spent the first week cleaning before we even felt comfortable to move in. Food and pen on the walls, clogged bathroom sinks, grime and gunk in the window sills, etc.The kitchen tap was loose and falling out of the sink, towel rail was hanging by a thread, the two showers were unusable due to BOTH shower heads being broken, the ensuite door wouldn’t slide, so was jammed open permanently. We couldn’t live there until showers were fixed so extended our rent at previous house while being told we still had to pay rent for the unit. (That was uninhabitable)There was a house alarm system which we were told no one knew the code for so we couldn’t use it, it went off randomly waking us up at 2am one morning, blasting an ear piercing alarm that caused our cat to take off so quickly he ripped 3 of his back claws out and lost his hearing for a few days ($$$ vet bill). As we didn’t know the code we couldn’t turn it off and my partner had to disconnect the house power and alarm power, neither of which could be turned back on until someone came out to fix it.We first looked at this unit during covid time, so inspections were short and rushed, hence why we didn’t see all these issues until we’d signed the contract and moved in, I emailed the property manager after discovering all these problems to see if we could back out of the contract and was told no.Some of the problems were fixed over our time in the unit, however, it should have NEVER been put up for rent in that condition!

Reliance dont care about the home owner and care more for the tenant. Routine home inspection was only carried out once during the twelve months and they were even hesitant to carry out that inspection. Do not rent out your property with reliance, there are more professional real estate companies out there that give much better service.

Sandy and his team are amazing.Helped us from buying to managing our property.No issues till date.Very professional.Highly highly recommended

Dealt with varun and he was unbelievably unprofessional. He insulted another real estate agency calling them taxi drivers when we mentioned we were considering going with their company. He was very pushy and threatening. The whole team was quite rude as well. When we said we didn't want to work with him we had other team members calling and telling us we have to stay with them.will never deal with reliance again. Disgusting people especially varun

I won't even give single star rating, very bad service in rental department. Nitesh Rana ; Ashlee Sciberras ; Sanchit Walia ; Sunil Kumar. My IP property coming for renewal and tenant is reminding me that there is no communication from agent to renew the property. Also, after reminding agent nothing is happening. After tenant moved out, my property is vacant for month and after that Reliance is asking to reduce the rent, what a joke? Nitesh is worst property manager i came across, i ask them to change him but they didn't, Nitesh never replies to phone call, neither gives update. I have escalated this matter all the way to Sanchit and Sunit, they are not bothered at all and nothing happen. I went with another agency and they were able to find tenant even with higher rent. I will never do business with them, also Nitesh is worst in customer service.

Bought a house through Reliance Melton 9 months ago, communication and everything else was perfect until the settlement day! The previous owners moved out the DAY OF SETTLEMENT and left the house in unacceptable condition (thongs left at the front door as well as door mat, shower utilities left in bathrooms and multiple fixtures were loose including lights above kitchen and all bathroom toilet paper / towel racks).The two agents responsible for selling the house should have made sure all these things were reprimanded before handover and the worst part is we were missing several keys including the FRONT SECURITY DOOR. When I called to address the issue with the keys I was told they would call the owners and the owners stated they had been lost, I was then told to get a locksmith and pay money out of my own pocket to fix an issue which should've been resolved prior to handover. Once the house was sold they had no interest in returning calls, I guess they already made their money.....Kinda disappointing after spending over half a million dollars on a house.

My experience with reliance real estate is wonderful. Daisy is a great person . She is very skilled and helpful. She is very responsive to calls and msgs . Highly recommended. ll use their services again for my future projects.