National Pharmacies Salisbury

Went today to get WAXSOL for my dad on the way to home from work as my dad had cold and flu symptoms. Even though my dad is the member and I'm happy to show them the membership detail photo in my phone which my dad send me, they refuse to give me the ear drop at membership Price. So frustrating. I even said to them that my dad is happy to talk over the phone to give consent but The lady who I spoke to me was not helpful at all. I think membership fee paid yearlyis a waste of money

Shouldn't use a booking system if the organisation ain't using it accordingly

Excellent service from the whole team.My script had been previously dispensed and the pharmacist contacted the chemist where I’d had the last script filled and they were able to text me an updated e-script.This enabled me to get the medicine I desperately needed.Thank you so much!

I was very disappointed by the unprofessional services I recently received by the pharmacist. I went in to get an emergency Ventolin inhaler over the counter. The male pharmacist who served me was rude and said he couldn't give me one because I didn't have a script. He wanted proof that I needed Ventolin such as showing him a photo of an inhaler on my phone! I went to another chemist nearby who happily sold me an emergency inhaler. I understand that the pharmacy needs to ensure that it provides medicines to people that need them but for a single emergency inhaler a 10 minute inquisition is unnecessary and rude. It is unimaginable that other customers may have also been placed in this dangerous situation where they are denied Ventolin and had to waste valuable time going home to get 'proof' rather than getting the help they needed.

Get all my scripts through them great service

I went in to get salbutamol inhaler over the counter today, because I was having an asthma attack and didn't have a script. I have been there before and got one many of times, the lady who served me was very rude and said they can't give me one because I don't have enough history with them or a script. I have been to this store over 100 times with many scripts. I was forced to go to a closer chemist who gave me an inhaler and said what she did was wrong. I won't come back because that young girl was so rude.

Very ordinary service. My 86 year mother purchased a blood pressure machine their 6 weeks ago, and was not able to bring unit in sooner given her age and no longer having her licence. When I came to return it as it was not working as easy as her previous unit and giving constant errors, an extremely rude blond lady refuse to give a refund, because she says it was too long a time, and that she had to wait for her boss to return the following day to see if anything could be done about - my mum has been a customer their for over 40 years, and for a $100 item, this is how she’s gets treated. There are ways to talk to be people as well, and this lady should not be on the front counter !!! Extremely rude!!

They are simply robbing customers.Bought 2 packs of Flixotide Junior 50mg Asthma Inhaler for $58.80. I suspected the high price but the check out lady advised it was an expensive medicine.Checked the price online after a couple of weeks and found other chemists were selling it for $12.99- $15.00 per pack. I got the impression it was an honest mistake by National pharmacy and they would refund me the excess money.Went beck to National Pharmacy with the receipt and one unopened inhaler. Showed them that Chemist warehouse which is within 150 meters was selling it for $12.99.The chemist stated it was their price (200% -225% compare to other shops) and I needed to check the market before I bought. He also refused to return money for the unopened unit.Price may vary from shop to shop but more than twice the price of other shops is simply a robbery. I advised the chemist to practise honesty to have customer's respect. Chemist with Asian Appearance replied he didn't worry about honesty and respect.Everyone should avoid these robbers.

Meg the pharmacist is so helpful and kind.The one time I saw her for advice. She was so welcoming and helpful and just really knew her stuff, made me feel very comfortable.100% would go back just to see meg.

Went there today to pick up my grandmas blood test strips, but in the moment I forgot what the strips were called and I also forgot to bring her Medicare card. The customer service was amazing as the staffs there helped me find what I needed even without a Medicare card, they were kind and made me comfortable.