DWM Audiology Melbourne

I have been receiving help on my tinnitus & hearing issues with dwm for several years now.Mainly Myriam but also other staff & all have been super helpful & professional in helping me get to my goals.The ongoing care & help with maintaining my aids was also fantastic. Thanks team

Kate Moore took me through some comprehensive testing for work related hearing standards. She was very patient and took the time to explain everything to me. It was the most informative consult I have had from any audiologist in 30 years of testing through careers in Defence and law enforcement training.

Reception staff were very helpful. I had an appointment to get sleep plugs with Ash. He was great and I’m very happy with my new plugs. Much more effective then the ones I got from another Audiology clinic. Ash ensured I got a great fit. Highly recommend

I would like to compliment your wonderful receptionists, Lou & Megan-they we’re friendly, understanding & nothing was too much trouble for them, both with answering my questions as my initial point of contact & also when l had to ring for assistance when l accidentally disconnected my hearing aids from the phone app & needed stepping through the process of reconnecting them.They are both a great asset to your practice.

I have been under the care of Myriam Westcott for around a year for an unusual hearing disability. She has demonstrates a very caring attitudeand is highly skilled in her field. She is always very thorough in her explanations, and rationale for recommended courses of actions. I feel very well cared for by this practitioner.

Caring friendly staff, who are both helpful and informative

From the very first contact I knew I was in good hands. The receptionist was so empathetic and went out of her way to schedule an appointment with Myriam.Myriam was like no other specialist I had dealt with previously. She explained things thoroughly and used visual representations so as to reinforce these learnings. Hearing issues can be incredibly debilitating but I left the appointment with strategies and a clear understanding of what I was facing. Most importantly she showed a great deal of compassion and her expertise made me feel confident of my pathway to wellness.

We want to thank Kate Moore, Meggan, Lou and staff for the amazing service they offer to our 98 year old mother.They never complain when we constantly phone for advice regarding mums hearing aids and Bluetooth connection.We will recommend your wonderful team & services to our friends.Thank you so muchThe Kenny Family

I definitely recommend DWM Audiology.I was initially unsure about what type of appointment would be the most appropriate for my particular situation, but Lu at reception was very patient and kind, and beyond helpful. She ran me through my different options and was very up-front about what services would be included/what the price would be etc.I ended up having a consultation with Dr Ashley Duns, and I couldn't find a negative thing to say if I tried. He took the time to really understand my symptoms and my situation, to fully explain what was going on for me, answer all of my questions, and tell me the strategies I can employ to manage it moving forward.Despite the lack of Medicare rebate on the service, I think it was undoubtedly worth it.

Makes a good therapist too!! Wonderful service, professional and very thorough check.